SERVICE ADVISOR- North Shore CDJR

Service Advisor – North Shore CDJR

Build the Service Experience From Day One.Myrtle Beach, SC | Brand-New Dealership | Opening October 1, 2026

Your Opportunity to Be Part of the Beginning.North Shore CDJR is a brand-new, state-of-the-art dealership opening October 1, 2026, in Myrtle Beach, South Carolina—and we're building our Service Department from the ground up.

We're looking for motivated, customer-focused Service Advisors who know how to build trust, communicate clearly, and turn a service visit into a customer-for-life relationship.

This is more than a Service Advisor position. You'll have the opportunity to help establish the culture, processes, and customer experience of a brand-new dealership while growing your career with Hanania Automotive Group.

The Hanania Advantage

We Offer:

• Competitive compensation with strong earning potential

• Performance-based incentives

• Medical, Dental & Vision Insurance

• Voluntary Benefits

• Company-Paid Life Insurance

• 401(k) with Company Match

• Paid Time Off (PTO) & Paid Leave Time (PLT)

• Manufacturer and professional training

• Career advancement opportunities throughout Hanania Automotive Group

• Employee discounts on vehicles, parts, and service

• Brand-new facility and equipment

• High-energy, team-oriented environment

How You'll Make an Impact

• Welcome customers to the Service Department and create a professional, positive first impression.

• Listen carefully to customer concerns and accurately document vehicle needs.

• Conduct thorough vehicle walkarounds and communicate recommended services.

• Prepare accurate repair orders and coordinate the repair process from check-in through delivery.

• Maintain consistent communication with customers regarding repair status, recommendations, and completion times.

• Present maintenance and repair recommendations in a professional, consultative manner.

• Work closely with Technicians and Parts to keep repairs moving efficiently.

• Review completed repairs with customers and explain work performed.

• Follow up with customers to ensure satisfaction and encourage repeat business.

• Build lasting customer relationships and generate repeat and referral business.

• Work toward CSI, customer-pay, hours-per-RO, and profitability goals.

• Represent The Hanania Way by exceeding customer expectations at every opportunity.