Service Technician III

Summary:

The Field Service Technician III is responsible for independently troubleshooting and repairing computer-based control and monitoring systems manufactured or supported by Beier Integrated Systems.

Essential Job Functions:

• Responsible for the installation and commissioning of equipment.
• Troubleshoot, inspect, diagnose, repair, and service proprietary and competitor generator components to include breakers, shutdown switches, wiring harnesses, alternators, and battery systems.
• Work independently on troubleshooting, root cause analysis, electrical control maintenance, low/medium/high voltage and arc resistant theory, and on-site field estimation.
• Promote cost reductions, drive accurate maintenance and service estimations, and increase part sales by consulting with other related team members.
• Offer accurate resolutions and maintenance education for clients through successful technical support in intense, high-level risk or security environments.
• Provide technical support and expertise for level I and level II field service technicians.
• Must be available for on-call rotation per client needs.