Service Technician

When IKA’s corporate history began in 1910, China had not yet become the People’s Republic of China, and the word “globalization” had not even been invented. Today, the IKA Group has more than 900 employees at locations around the world and is proud to serve customers such as BASF, Bayer, and Procter & Gamble. We are the global market leader in many of our product groups and a leading example of innovation, development, and growth. Or, as our slogan says: “IKA – Designed to work perfectly."

IKA Works, Inc. is seeking a Service Technician to join our team and support operations in our Process Solutions Center located in Wilmington. This individual will be responsible for the repair, maintenance and assembly of IKA Process trial fleet machines and its auxiliary equipment; inhouse and field testing; and assisting the Process service department.

Essential Duties & Responsibilities:

• Perform field testing, including machine setup, test execution, cleaning, and proper disposal of waste materials.
• Clean, maintain, and organize all trial fleet machines and auxiliary equipment.
• Assemble, test, and evaluate trial units and components.
• Complete detailed reports documenting evaluations of trial machines, parts, and performance.
• Assist with customer repairs and support spare parts selection as needed.
• Organize and maintain the pilot plant to ensure a safe and efficient work environment.
• Provide technical assistance during start-up and deliver training for field trials at customer facilities.
• Continuously develop technical knowledge of mechanical systems and applications related to laboratory, analytical, and process equipment.
• Support the Service and Assembly Departments as required.
• Utilize analytical measurement equipment and instrumentation, including particle size analyzers, viscometers, and microscopes.