Service Technician

About the Role

We are seeking a dependable and skilled Service Field Technician for windows and doors to join our team. In this role, you will provide top-quality service support, troubleshoot issues, and perform repairs and inspections in the field. You will play a key role in ensuring customer satisfaction, product performance, and continuous improvement.

Responsibilities

• Diagnose and complete warranty and non-warranty repairs

• Perform adjustments, part replacements, measurements, and testing

• Prepare tools and materials before service visits

• Document all work and findings accurately

• Assess installation issues and communicate solutions

• Maintain service vehicle organization and cleanliness

• Operate lifts and work at heights safely

• Follow all safety protocols and wear required PPE

Qualifications

• Strong communication skills

• Experience with hand and power tools as well as measurement devices

• Basic computer and mobile app proficiency

• Ability to work under pressure and independently

• Ability to lift and/or carry from 30–75 lbs.

• High school diploma or equivalent

• Bilingual skills (English/Spanish or English/Chinese) a plus

Why Join Us?

Opportunity to grow your skills in a supportive, hands-on environment where no two days are the same.

Additional Information:

We offer a comprehensive benefits package that includes:

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Medical, dental, vision and life insurance benefits

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401k Retirement Plan

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Paid time Off (PTO)

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Company Paid Holidays

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Employee Discount to company products

Value Windows & Doors Inc. is a Drug Free workplace and EEO employer committed to employing a diverse workforce.

You are welcome to visit our website: www.valuewds.com