ServiceNow Architect - GRC/IRM

ServiceNow Architect - GRC / IRM | 10 - 15 Y | Pune (Hybrid) | Perm Role |Mandatory Skills and Experience:

• 10 - 14 years of overall IT experience, including 5+ years of hands-on ServiceNow IRM / GRC implementation.

• Experience as a Lead or Architect in at least 2 enterprise-scale GRC / IRM implementations, covering multiple modules.

• 2 - 3 years in a Lead / Architect role with solution design and delivery governance responsibilities.

• Strong expertise in ServiceNow IRM / GRC architecture, configuration, integrations, and implementation best practices.

• Mandatory certification: ServiceNow CIS - Risk & Compliance (GRC).

Key Technical Expertise:

• Experience across multiple ServiceNow modules, including:

• Policy & Compliance Management

• Risk Management and Audit Management

• Issues Management and remediation workflows

• Vendor / Third-Party Risk Management

• Business Continuity Management (BCM)

• AI Control Tower and Operational Resilience

Platform & Integration Skills:

• Business Rules, Client Scripts, Script Includes, Flow Designer and IntegrationHub

• CMDB / CSDM alignment, service mapping, ACLs and security configuration

• REST / SOAP APIs, MID Server and enterprise integrations

• Integration with Splunk, Microsoft Sentinel, Qualys, Tenable, SAP, Oracle and identity platforms

• GRC dashboards, Performance Analytics and AI-enabled risk workflows

Key Responsibilities:

• Own end-to-end ServiceNow IRM / GRC solution architecture and implementation.

• Define enterprise architecture standards, governance, and technology roadmaps.

• Design risk, compliance, audit, vendor risk, and business continuity workflows.

• Lead integrations with enterprise security, ERP, and identity management systems.

• Partner with Risk, Audit, Legal, Privacy, and CISO stakeholders.

• Drive platform best practices, minimize unnecessary customization, and mentor technical teams.

• Support GRC modernization, operational resilience, and AI-driven risk management initiatives.

Preferred Certifications:

• CSA | CTA | CIS - Vendor Risk Management | CRISC | CISA | CISSP | CISM

Ideal Candidate:

• An experienced ServiceNow GRC / IRM leader who combines strong technical architecture skills with enterprise implementation experience and stakeholder management capabilities.

• Immediate joiners only.

• Pune hybrid work model.

• Mandatory CIS - Risk & Compliance (GRC)