ServiceNow Developer
Akumen is hiring an experienced ServiceNow Developer (5+ years) in Washington, DC to design, build, and maintain enterprise ServiceNow applications — custom modules, workflows, dashboards, and REST/SOAP integrations — while leading upgrades, migrations, documentation, and mentoring junior developers. Requires an active Secret clearance. Salary $140k–$180k.
- Compensation
- $140K–$180K / yr
- Location
- Washington, DC
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 5+ years
- Category
- Software engineering
- Posted
Skills
Must have
- Bachelor's degree in computer science, MIS, related discipline, or equivalent professional experience
- 5+ years of hands-on experience in ServiceNow development, configuration, and architecture
- Proven ability to design, develop, and implement complex ServiceNow applications (custom modules, workflows, forms, dashboards)
- Advanced proficiency in scripting languages such as JavaScript and Glide, client-side and server-side
- Experience working with UI Builder and other recent ServiceNow technologies
- Hands-on experience designing and implementing integrations using REST and SOAP APIs, web services, and authentication mechanisms
- Deep knowledge of multiple ServiceNow modules (e.g., CSM, ITSM, ITOM, PSDS, SecOps, GRC) and platform optimization techniques
- Active Secret clearance or higher
Nice to have
- ServiceNow Certified Application Developer, Certified Implementation Specialist
- ServiceNow Certified System Administrator
- CMDB Fundamentals
Full description
Akumen is seeking an experienced and highly skilled ServiceNow Developer with 5+ years of hands-on experience in designing, developing, and maintaining enterprise-level ServiceNow applications. In this role, you will lead the design and implementation of complex solutions that align with business objectives and technical requirements. You will take ownership of high-impact projects, mentor junior developers, and collaborate with cross-functional teams to deliver scalable, secure, and innovative ServiceNow applications.
Responsibilities:
- Design, develop, and implement complex ServiceNow applications, including custom modules, workflows, forms, and dashboards.
- Architect scalable solutions that align with organizational goals and ServiceNow best practices.
- Develop reusable components and libraries to streamline development and improve maintainability.
- Design and implement integrations between ServiceNow and external systems using REST and SOAP APIs, web services, and authentication mechanisms such as OAuth 2.0 or API keys.
- Oversee testing strategies, including system testing, regression testing, and user acceptance testing (UAT).
- Optimize workflows, scripts, and integrations to improve system performance, reliability, and scalability.
- Plan and execute ServiceNow upgrades, including testing and validating customizations and integrations for compatibility with new platform versions.
- Lead migration efforts for legacy systems and ensure seamless transitions to ServiceNow.
- Create and maintain detailed technical documentation, including design specifications, configuration guides, and process workflows.
- Develop training materials and mentor junior developers to build team expertise.
Qualifications
- Bachelor’s degree in computer science, MIS, related discipline, or equivalent professional experience.
- 5+ years of hands-on experience in ServiceNow development, configuration, and architecture.
- Proven ability to design, develop, and implement complex ServiceNow applications, including custom modules, workflows, forms, and dashboards.
- Advanced proficiency in scripting languages such as JavaScript and Glide, with experience writing efficient and reusable client-side and server-side scripts.
- Experience working with UI Builder and other recent ServiceNow technologies.
- Hands-on experience designing and implementing integrations between ServiceNow and external systems using REST and SOAP APIs, web services, and authentication mechanisms.
- Deep knowledge of multiple ServiceNow modules (e.g., CSM, ITSM, ITOM, PSDS, SecOps, GRC, CSM) and platform optimization techniques.