ServiceNow Developer - ITSM Module

About the Role:

ValueLabs is looking for skilled ServiceNow Developers to join our dynamic team in Hyderabad. If you have hands-on experience in ITSM, ServiceNow integrations, custom application development, JavaScript, and Flow Designer, this is your chance to work on cutting-edge platforms powering global enterprises!

What You'll Do:

• Design, develop, and maintain ServiceNow ITSM modules (Incident, Problem, Change, Request, etc.)

• Build and manage custom applications using ServiceNow's platform (Application Engine, UI Policies, Client Scripts, etc.)

• Develop and maintain integrations with external systems using REST/SOAP APIs, MID Server, and web services

• Utilize Flow Designer to automate complex business workflows and service processes

• Write clean, efficient JavaScript (Client & Server-side) for custom logic and UI enhancements

• Collaborate with cross-functional teams on solution design, testing, and deployment

• Support ongoing maintenance, performance tuning, and release management

What We're Looking For:

• Hands-on experience in ServiceNow ITSM and custom application development.

• Strong knowledge of JavaScript, Flow Designer, and ServiceNow UI/UX customization.

• Experience with ServiceNow integrations (REST/SOAP, MID Server, Web Services).

• Familiarity with ServiceNow Application Development Lifecycle (ADL) and DevOps practices.

• Understanding of ITIL principles is a plus.

• Excellent problem-solving, communication, and teamwork skills.