ServiceNow Developer (SNOW SME TC2) (Government)
- Compensation
- Not disclosed
- Location
- Columbia, Maryland
- Work setup
- Not specified
- Seniority
- Middle
- Employment
- Not specified
- Experience
- 2+ years
- Category
- Software engineering
- Posted
Skills
Must have
- Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience).
- 2-5 years of ServiceNow development experience.
- Proficiency in JavaScript.
- Strong analytical, troubleshooting, and problem-solving skills.
- Security+.
- ServiceNow Certified System Administrator (CSA).
Nice to have
- Strong knowledge of HTML and CSS.
- Understanding of CMDB concepts and asset lifecycle management.
- Experience supporting ServiceNow IT Service Management (ITSM) and IT Asset Management (ITAM) applications.
- Experience with ServiceNow development, including: Catalog Page configuration Client Scripts UI Policies Business Rules Script Includes UI Pages UI Actions Glide API Flow Designer ACLs
- Knowledge of SQL and relational database concepts.
- Familiarity with Agile development methodologies.
- Familiarity with version control processes.
Full description
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.
RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant.
Join our team as a mid-level ServiceNow Software Developer and help design, enhance, and support mission-critical ServiceNow solutions that enable efficient IT service delivery, workflow automation, and platform modernization. This role is ideal for a technically skilled, collaborative developer who is ready to contribute to a high-impact environment while working closely with business, technical, and leadership stakeholders.
Description of Job Duties/Responsibilities:
This position offers the opportunity to design, develop, test, and deploy custom ServiceNow solutions while partnering with framework managers, senior leaders, customers, vendors, and technical teams. The ideal candidate brings strong development fundamentals, a customer-focused mindset, and the ability to translate business needs into reliable, scalable platform solutions.
This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
Key Responsibilities:
- Design, develop, test, and deploy custom applications and enhancements within the ServiceNow platform.
- Support and maintain IT Asset Management (ITAM), Configuration Management Database (CMDB), and IT Service Management (ITSM) processes and applications.
- Partner with business stakeholders, managers, customers, and technical teams to gather, refine, and implement software development requirements.
- Provide ServiceNow technical support, consultation, and troubleshooting for platform users and stakeholders.
- Troubleshoot and resolve system defects, performance issues, and configuration challenges.
- Create and maintain technical documentation, reports, and user-facing support materials.
- Participate in User Acceptance Testing, Technical Exchange Meetings, platform upgrades, and Agile development activities.
Required Clearance: Clearable. With the ability to obtain/maintain TS/SCI with polygraph. (#none) (#clearable) (#ts/sci) (#polygraph)
Required Qualifications:
- Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience).