Settlement Lien Resolution Manager

POSITION SUMMARY:

A Settlement Lien Resolution Manager is responsible for guiding and managing mass tort dockets through lien operations from intake hand-off phase to completion. This includes collaboration with various departments across the organization to ensure dockets are progressing towards completion and that all lien resolution related duties ARCHER is tasked with are being delivered timely and accurately. In this role, you will work with both internal and external parties. A Lien Resolution Project Manager is organized, has a high degree of analytical ability, exhibits excellent communication and critical thinking skills, and is adept at working with various operational departments to steer progress on assigned dockets.

POSITION LOCATION: Austin, TX

JOB RESPONSIBILITIES:

• Ensure that ARCHER is performing the full scope of services as defined by both the Master Settlement Agreement and client law firms.

• Identify docket level needs, both internal and external, and ensure that those needs are met. This includes:

• Identifying operational roadblocks preventing lien resolution progress and working with other departments/teams to ensure those roadblocks are cleared.

• Understanding key deliverables and scope (i.e. disbursement requests, holdback reports, etc.) and ensuring ARCHER is complying with all established protocols, as well as creating new protocols when necessary.

• Ensuring that health claim audit protocols are developed and implemented.

• Assisting in drafting external communications by providing lien related content.

• Ensuring lien level reporting is established and delivered to clients on schedule.

• Maintain database and all other tools with up to date and accurate information as it relates to the lien resolution.

• Analyzing and interpreting data in order to provide instruction for input into database, including understanding the effects that data has on the lien resolution process. This includes establishing streamlined ways to process information on dockets.

• Monitoring key milestones for all dockets, which includes:

• Coordinating with other departments to prepare them to act when milestones are met.

• Ensuring other departments fulfill responsibilities timely when certain milestones are met.

• Coordinating with Accounts Receivable or Project Director when invoicing milestones are met to ensure timely invoicing for lien resolution services.

• Coordinating with Lien Payments team to establish docket specific lien payment requirements, including timing of when lien payments will begin.