SFO Incumbent Terminal Operations Manager
- Compensation
- Not disclosed
- Location
- San Francisco, United States
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Operations
- Posted
Must have
- At least 5 years of management experience in aviation security, airport operations, or personnel security services (demonstrated experience in supervising personnel in a Federal government environment
- Proficient with Microsoft Outlook (E-mail, Word, Excel, and PowerPoint) at the intermediate to expert level required to generate reports, statistics, timelines, tables and correspondence.
- Ability to gather, compile, review and analyze data required.
- Ability to use sound judgement in resolving issues, knowing when to escalate them, and making recommendations.
- Ability to oversee a team of 300+ employees.
- Ability to communicate verbally and in writing in an effective, efficient, and professional manner.
- Be proficient in English (defined here as the ability to read, write, speak, and comprehend, with fluency, any information that is presented in English).
- Pass a pre-employment Drug Screening and submit to and pass random drug/alcohol testing.
Nice to have
- Background in operational scheduling
- Previously served as a Supervisory Transportation Security Officer (STSO)
Full description
Join VMD Corp (VMD), an Xcelerate Solutions company, a recognized leader in transportation security since 2002, providing advanced screening solutions that leverage the latest technology to protect travelers and safeguard the nation’s critical air infrastructure.
***Applications will be accepted through June 30, 2026*VMD is currently seeking applications from existing personnel performing Terminal Operations Manager services at San Francisco International Airport (SFO).What you will do:
VMD has an exciting opportunity for you to join as a Terminal Operations Manager working at the San Francisco International Airport (SFO)**. In this role, you’ll have the opportunity to oversee daily operations for screening passengers, baggage, and cargo to protect the traveling public. This includes, but is not limited to:
- Application of and in-depth knowledge of all current TSA Security Screening Directives and Regulations, and Standard Operating Procedures to manage passenger checkpoints and baggage screening areas with fidelity.
- Management and support of the collection of various performance metrics.
- Analysis of performance metrics and proposal of process improvements that will eliminate systemic or individual weaknesses, vulnerabilities, or inefficiencies in the screening process.
- Prioritization of the safety and security of the traveling public while honoring their customer service needs.
- Development of cooperative and collaborative relationships with all airport stakeholders.
- Delegates tasks to direct reports to develop their skill sets and broaden their experience;
- Monitor individual performance and provide frequent communication to promote leadership development.
- Monitors screening operations and collaborates with TSA counterparts to ensure TSA policies and directives are adhered to and coordinates implementation of new TSA directives and procedures.
- Scheduling of screening personnel.
- Promotion of screener development through ongoing assessment of individual performance and provision of frequent feedback.
Qualifications:
- At least 5 years of management experience in aviation security, airport operations, or personnel security services (demonstrated experience in supervising personnel in a Federal government environment is highly desired) or 3 years as a certified Supervisory TSO (STSO) or higher position.
- Proficient with Microsoft Outlook (E-mail, Word, Excel, and PowerPoint) at the intermediate to expert level required to generate reports, statistics, timelines, tables and correspondence.
- Ability to gather, compile, review and analyze data required.
- Ability to use sound judgement in resolving issues, knowing when to escalate them, and making recommendations.