Nice to have

Demonstrated ability to work effectively under supervision when required

Full description

Job Summary

Lead and manage all aspects of shop operations, including sales performance and customer service excellence, to drive business growth and achieve targets in a dynamic retail environment.

Responsibilities

Lead and motivate shop staff to consistently achieve sales targets and deliver exceptional customer service
Manage daily shop operations to ensure smooth workflow and optimal sales and service performance
Develop and implement strategies to enhance customer satisfaction and retention under fast-paced conditions
Monitor and analyze sales data to identify opportunities for improvement and drive business results
Maintain professional and service-oriented conduct to uphold the shop’s reputation and customer experience
Adapt to working schedules including weekends and public holidays to meet operational demands
Collaborate with supervisors as needed to align shop activities with broader business objectives

Required competencies and certifications

Minimum 10 years of professional hairdressing experience

Preferred competencies and qualifications

Demonstrated ability to work effectively under supervision when required

Other Information

Please contact us at 90910999 (wechat/whatsapp) for inquiries