Site Reliability Engineer - Azure Infrastructure

Site Reliability EngineerHitachi Solutions Innovation Team :

This is a full-time individual contributor role in our product organization for an experienced Site Reliability Engineer focused on cloud operations, deployment reliability, infrastructure automation, observability, and production support for customer-facing SaaS and data platform environments. This is not a lead role. The position is designed for an engineer who can execute hands-on SRE responsibilities across Azure infrastructure, Kubernetes-based deployments, CI/CD pipelines, Terraform and other Infrastructure as Code tools, observability, incident response, release support, and customer escalation triage.

Individuals in this role will support the design, engineering, deployment, troubleshooting, and administration of Azure-based product environments, including Azure Kubernetes Service, Azure PaaS and IaaS services, Azure Key Vault, Azure Storage Accounts, Azure Data Factory, Azure Databricks, GitHub Actions, Azure DevOps pipelines, Terraform, Helm, GitOps deployment patterns, and customer tenant configuration. The role will work closely with application engineering, QA, delivery, security, cloud engineering, and operations teams to maintain stable, repeatable, and well-documented deployment and support processes across development, QA, staging, and production environments.

The ideal candidate will bring practical hands-on experience similar to the current SRE skillsets, Tier 1 and Tier 2 SRE support, Terraform, AKS, GitHub, Azure DevOps, Key Vault, RBAC, customer deployment troubleshooting, README and runbook documentation, CI/CD secret management, environment access setup, operational monitoring, release automation, and escalation support for production deployments.

Responsibilities :

• Support Reliability : Support availability, latency, performance, reliability, efficiency, observability, incident response, emergency response, capacity planning, SLOs, SLIs, error budgets, and operational dashboards for production and pre-production environments.

• Troubleshoot Issues : Analyze, troubleshoot, and resolve operational issues that impact deployment reliability, customer environments, platform stability, service uptime, and defined SLOs.

• Maintain Stability : Maintain site stability, performance, reliability, and uptime for Azure-hosted SaaS and data platform production environments.

• Operate Production Environments : Support 24x7 highly available production environments for SaaS or cloud service provider platforms.

• Support Releases : Support automated release, hotfix, and customer deployment processes across multiple environments.

• Improve CI/CD : Execute and improve CI/CD pipelines using Azure DevOps, GitHub Actions, YAML build pipelines, Git operations, branching strategies, pull requests, release pipelines, and deployment approvals.