Site Reliability Engineer III

There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.

As a Site Reliability Engineer III at JPMorgan Chase within Corporate Technology you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform. In addition to core SRE responsibilities, this role requires strong hands-on coding skills in Java and the ability to write and optimize SQL queries. You will be expected to develop, troubleshoot, and enhance application components and data flows, ensuring reliability and performance at scale.

Job responsibilities

• Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate

• Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines

• Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications

• Designs, develops, and maintains application components using Java, and writes efficient SQL queries to support data-driven features and troubleshooting

• Implements infrastructure, configuration, and network as code for the applications and platforms in your remit

• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems

• Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers

• Supports the adoption of site reliability engineering best practices within your team

Required qualifications, capabilities, and skills

• Formal training or certification on SRE concepts and proficient applied experience

• Strong proficiency in Java, with the ability to design, implement, and troubleshoot application code

• Demonstrated experience writing and optimizing SQL queries for application support and data analysis

• Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)

• Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others

• Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform

• Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker

• Familiarity with troubleshooting common networking technologies and issues

• Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision

• Ability to proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovation

• Ability to identify new technologies and relevant solutions to ensure design constraints are met by the software team

• Ability to initiate and implement ideas to solve business problems

Preferred qualifications, capabilities, and skills

• Exposure to SRE/Devops practices (SLA/SLOs, error budgets, MTTR, MTTD).

• Experience with containers and orchestration (Dockers, Kubernetes).

• Advanced understanding of Java and SQL, with the ability to support complex troubleshooting and performance tuning

• Ability to identify new technologies and relevant solutions to ensure design constraints are met by the software team

• Ability to initiate and implement ideas to solve business problems

• Exposure to AI/Automation technologies that improve operations.

• Good Understanding of Java and Sql.