Site Reliability Engineer III

As a Site Reliability Engineer III at JPMorgan Chase within the Cloud Reliability Services, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job responsibilities

• Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate

• Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines

• Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications

• Implements infrastructure, configuration, and network as code for the applications and platforms in your remit

• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems

• Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers

• Supports the adoption of site reliability engineering best practices within your team

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering or site reliability engineering and 3+ years applied experience

• Bachelor’s Degree in Computer Science, Cybersecurity, Data Science, or related disciplines

• Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform

• Expertise in building solutions with AWS cloud services and Terraform

• Proficient in at least one programming language such as Python and Java

• Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others

• Experience with continuous integration and continuous delivery tools like Jenkins and Terraform

• Familiarity with container and container orchestration such as ECS, Kubernetes, Docker and troubleshooting common networking technologies and issues

• Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision

• Ability to proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovation

• Ability to initiate and implement ideas to solve business problems

Preferred qualifications, capabilities, and skills

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Certifications in AWS and Terraform will be a bonus