Small Business Support Specialist II

Idaho Small Business Development Center is seeking a Small Business Support Specialist II.

This is a part-time, no benefits position with an hourly rate of $27.00.

Degree Requirement: Bachelor's degree in Business (or closely related field) from an accredited institution or equivalent combination of education and relevant professional experience required.

Required Qualifications:

• Experience with Microsoft Office (Word, Excel, and PowerPoint)

• At least three years of small business ownership, management, lending, business consulting, or an equivalent combination of knowledge, skill, and experience.

Responsibilities:

• Provide administrative support for Idaho SBDC staff, including with department travel and department purchasing.

• Provide customer service to clients, the public, the Idaho SBDC, Lewis-Clark State College, and other organizations.

• File, scan, make copies, prepare and proof documents and correspondence, pick up and deliver mail to/from Lewis-Clark State College's mailroom.

• Answer the phone and respond to e-mails, provide information, forward e-mails and calls, send out surveys, leave messages, and assist walk-in clients as needed.

• When invited, assist Business Consultants with client projects concerning various business topics.

• Maintain Center IC client database. Input new clients, narratives, trainings, impacts, student projects, and create reports.

• Check calendars and confirm appointments and workshop attendance.

• Use Microsoft Office programs, including Outlook, Word, Excel, Publisher, and also Canvas to perform duties.

• Coordinate work with other staff, interns, and students.

• Attend and participate in meetings and trainings related to the position.

• Keep track of hours worked and input on state time card system.

• When invited, observe and participate with experienced Business Consultant(s) during appointments with selected clients.

• Analyze issues, identify opportunities, and help clients regarding business management, marketing, accounting, operations, planning, leadership, regulations, and other business operations.

• Conduct research and work on projects in order to assist clients, such as helping clients with business plans, marketing plans, cash flow projections, and other business projects.

• Develop, coordinate, and provide business training workshops as needed.

• Help center meet Idaho SBDC annual goals including the following: Client Business Starts, Capital Raised, Jobs Created, and Sales Growth.

• Maintain strict confidentiality of all client information.

Application Procedure: Please upload the following documents

• Cover Letter

• Resume

• Three Professional References

This position is open until filled. Posting will remain open until a suitable pool of candidates is identified.

This position is subject to the successful completion of a criminal background check and may also be subject to an education verification. LC State is an EEO/VETS employer.