Smart Living Remote Support Professional (Onsite)

Balance Autism is looking for a Smart Living Remote Support Professional to add to our team in Altoona! This individual is responsible for the following essential duties.

ESSENTIAL DUTIES:

• Responds to emergency requests from person’s served, and as needed escalates to dispatching of back-up in person staffing.
• Notifies and coordinates with emergency services when required.
• Troubleshoots technology issues with remote support systems in the homes
• Provides ongoing training with technology to persons served to engage them to utilize in-home devices.
• Monitors wearable devices when individual is away from home, and provides assistance and interventions as needed.
• Provide in-service training and consultation to person’s served and parents on technology, including the use of remote support systems.
• Provide remote support to individuals remotely throughout assigned region
• Interacts with the person served with high attention to engagement.
• Promotes an inclusive environment which fosters respect and dignity within cultural context.
• Respects the role of family members and/or guardians in planning and providing services.
• Ensures compliance with all laws, safety rules, and Balance Autism policies and procedures.
• Demonstrates the ability to identify, prevent, and report situations of abuse, exploitation, neglect, and other adverse events.
• Ensures timely and accurate documentation of services.
• Participates in and attends various meetings and trainings as required.
• Other duties as assigned.

You're a good fit for this position if you have the following:

• Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Ability to write. Ability to speak effectively before persons served, inspectors, and/or employees of organization
• Mathematical Skills - Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Computers Skills - To perform this job successfully, an individual should be able to use trained knowledge of technology programs used by Balance Autism including Payroll and Electronic Medical Record Systems.
• Reasoning Ability - Ability to deal with problems involving several concrete variables in standardized situations. Demonstrates reasonable decision making even when dealing with emotional topics.
• Job Knowledge - Requires minimal supervision; displays understanding of how job functions with other team members.