SOC Manager
- Compensation
- Not disclosed
- Location
- Ho Chi Minh, Ho Chi Minh City, Vietnam
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 8+ years
- Category
- Not specified
- Posted
Skills
Must have
- 8+ years of experience in SOC operations and cybersecurity service delivery
- Professional certifications such as CISSP, CISA, or CISM (at least one required)
- Bachelor's degree in Cyber Security, Information Security, or a related field (Master's preferred)
- Fluent in English
- Proven track record of leading SOC or security operations teams in complex environments
- Strong hands-on expertise in SIEM, threat intelligence, IDS/IPS, firewalls, and malware analysis
- Solid grounding in frameworks such as MITRE ATT&CK and NIST
- Strong analytical mindset with the ability to make critical decisions under pressure
- Comfortable operating in a 24/7 SOC environment
Full description
A fast-growing international technology team is expanding its engineering capability in Vietnam and is looking to hire a SOC Manager, who will play a critical leadership role in driving 24/7 Security Operations Centre (SOC) excellence. This is an opportunity to step into a high-visibility position, leading frontline cyber defense while shaping service delivery for enterprise clients.
In this role, you will take ownership of SOC operations—leading a team of Tier 1 & Tier 2 analysts, managing critical incidents, and ensuring service delivery aligns with top-tier industry standards. Beyond operations, you'll act as a trusted advisor to clients, driving continuous improvement and elevating cybersecurity capabilities.
Responsibilities:SOC Leadership & Operations
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Lead, mentor, and scale a team of SOC analysts, driving performance and capability development
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Take charge of daily SOC operations, incident workflows, and shift management
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Own high-severity incident handling, providing expert-level investigation and resolution
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Ensure strict adherence to SOC playbooks, SOPs, and compliance frameworks
Service Delivery & Continuous Improvement
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Oversee delivery of cybersecurity services in line with SLAs and KPIs
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Drive continuous enhancements across SOC processes, detection capabilities, and tools
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Partner with internal teams to support seamless client onboarding and operations
Client Engagement & Escalation
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Act as the senior escalation point for key clients, ensuring timely resolution of critical issues
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Build strong client relationships, aligning cybersecurity services with business priorities
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Proactively identify risks and recommend value-added security improvements
Reporting & Strategic Influence
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Deliver insightful reporting on SOC performance, risk posture, and incident trends
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Translate data and metrics into actionable improvements
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Contribute to the evolution of SOC capabilities, frameworks, and service offerings
Requirements:
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8+ years of experience in SOC operations and cybersecurity service delivery
- Professional certifications such as CISSP, CISA, or CISM (at least one required)