Social Media Assistant

The ideal candidate is someone who is passionate about delivering the best customer experience, is proficient using multiple social media channels, has a strong sense of empathy, and can help drive exceptional customer service by helping customers who reach out to Michigan Media through social media for assistance.

Salary range: $51000 - $61000 per year.

Responsibilities:

• Create consistent, meaningful content on social media platforms for the respective markets.

• Contribute to the Agency’s paid social media objectives through strategy creation, implementation, and ongoing optimization.

• Continually improve paid media tactical planning and buying across all platforms.

• Manage paid social campaigns from setup, execution, optimization, and reporting to the clients’ key performance indicators, which vary by campaign types and objectives.

• Manage paid social ad campaigns and leverage first- and third-party data to build audiences.

• Actively monitor and evaluate campaign performance in platforms, leveraging insights and trends, and provide data-backed recommendations to the integrated Media team.

• Work collaboratively with media planners, analysts, and Agency partners to meet and exceed stated objectives, and provide new solutions for clients.

• Develop insights and keep teams informed of new opportunities.

• Contribute to new business development when requested.

• Previous relevant work experience.

• Experience in managing and executing paid social media campaigns across platforms is a plus.

• Able to work independently and collaboratively with remote team members.

• Flexible and ability to perform in a fast-paced environment with concurrent and competing deadlines.

• Bachelor degree (economy, social sciences) is an asset.

All your information will be kept confidential according to EEO guidelines.