Social Media & Community Manager
- Compensation
- Not disclosed
- Location
- Mumbai, Maharashtra, India
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 6+ years
- Category
- Marketing
- Posted
Skills
Must have
- Experience: 6+ years in digital marketing, social media, or community management — with hands-on experience running paid campaigns, not just briefing them out.
- Results: A track record of growing an audience and of building and nurturing communities, with real numbers to show for it.
- Platforms: Practical, hands-on command of YouTube, Facebook, Instagram, and WhatsApp, and of social media analytics and advertising tools.
- Both sides: Creative enough to come up with campaign ideas, disciplined enough to test, measure, and improve them.
- Language & education: Fluency in Hindi. A bachelor's or master's in a relevant field (marketing, communications, media, social sciences, or similar).
Nice to have
- Experience running public service announcement (PSA) or awareness campaigns.
- Experience in — and a real understanding of — the social-impact space.
- Proficiency in Marathi or another regional language.
Full description
Social Media and Community Manager (Creador Foundation India)Reports to
Programme Director
Location
Mumbai (office-based; 1 day/week work-from-home, rest in office)
Team
Manages an existing team
Remuneration
Negotiable, based on experience and expertise
About us
We are a social-impact foundation working to improve financial literacy among women from low- and middle-income households in India. We run a digital financial education programme that reaches over a million women through video, social media, and an AI-based assistant — delivered in partnership with NGOs and government missions.
About the roleWe reach over a million women today. The next step is to turn that audience into a living community — women who take part, come back, learn from one another, and start using our tools and acting on what they learn. This role owns that journey.
You will do two things that go together. You will grow our reach — running our social media and both organic and paid campaigns to bring more women in. And you will build depth
— turning that reach into a real community on WhatsApp and across our channels, where women stay, take part, and belong.
This is a hands-on role for someone who is genuinely creative about campaigns and collaborations, and who also knows how social media actually works — how to run ads, read the numbers, and improve. We are not looking for ideas alone; we are looking for someone who can have the idea and then make it perform. You will have a team to help you execute, but as the manager you own the outcome and stay close to the work.
What you'll doSocial media and campaigns
- Own the day-to-day running of our social media across YouTube, Facebook, Instagram, and WhatsApp — the content calendar, posting, and how we respond to our audience.
- Plan and run organic and paid campaigns to reach more women from low-income households, and manage the ad budget to get the most from every rupee.
- Come up with fresh campaign ideas and collaborations — and see them through to real results, not just concepts.
- Work with the content team on what gets made, and own how it reaches women and how they engage with it.
Community building and engagement
- Design and run the things that make women take part and come back — WhatsApp groups, our community programme, peer-to-peer interaction, challenges, live sessions, and user-generated content.
- Build a sense of belonging so women help one another, not just receive from us — and spot and nurture active women who bring others in.
- Move women along the journey: from watching, to taking part, to using our tools and acting on what they learn.