Software Development Engineer, AWS Security Communications

AWS Security’s Security Communications (SecComms) team builds and operates the platforms, tools, and systems that enable Amazon’s security organization to communicate effectively with internal and external stakeholders at scale. We support security events, ongoing security programs, vulnerability communications, and strategic initiatives that span multiple Amazon business units and AWS services. Our engineering products are the connective tissue between security findings, remediation owners, and the people responsible for keeping Amazon and its customers safe.

We are seeking an experienced Software Development Engineer to drive the design, development, and operation of software systems that power security communications workflows, automation, and integrations at scale. This role is for a builder who brings engineering rigor to ambiguous problems, cares deeply about customer outcomes, and thrives working across organizational boundaries with security engineers, program managers, and communications professionals.

Security Communications serves as the engineering and operations hub for AWS-related security messaging, stakeholder notification, and communications tooling across the organization. Our team is responsible for building scalable platforms that enable consistent, reliable, and timely communication during high-severity security events, coordinated vulnerability disclosure, and routine security program operations. We are a cross-functional team — engineers work shoulder-to-shoulder with communications professionals, security operations personnel, AWS service owners, and executives. Candidates should be comfortable collaborating in this environment and contributing to discussions that span both technical and non-technical domains.

Key job responsibilities
Design & Delivery

• Design and deliver software features and improvements spanning the full lifecycle — including scoping, architecture, implementation, testing, deployment, and maintenance — for major portions of the SecComms platform.
• Work backwards from customer and stakeholder needs to define requirements and translate them into well-designed, maintainable software solutions.
• Design cohesive software implementations for difficult problems with visible risks or roadblocks; bring clarity to ambiguous requirements and identify simple, extensible designs.
• Balance constraints across new feature development, technical debt, and operational reliability; limit short-term workarounds in favor of sustainable solutions.
• Produce high-quality, well-tested, documented code that adheres to the Amazon Code Bar and can be maintained and extended by teammates who did not author it.

Operational Excellence

• Demonstrate operational excellence in all work; own and operate production services with appropriate alarms, telemetry, runbooks, and on-call response.
• Actively participate in operational support; identify and resolve the root causes of operational issues rather than accepting the status quo.
• Routinely identify and execute on opportunities to improve team operational processes, automation, and tooling — do not settle for operational friction when it can be eliminated.
• Ensure that software failures are addressed with permanent fixes; avoid recurring incidents by addressing systemic causes.

Collaboration & Cross-Functional Partnership

• Work closely with security engineers, program managers, communications leads, and partner teams to understand the business and customer value of your software.
• Operate effectively across team and organizational boundaries; collaborate with adjacent teams in an inclusive and constructive manner when integrations, dependencies, or shared priorities arise.
• Balance customer requirements with team requirements; make effective priority tradeoffs between feature development and operational work.
• Communicate clearly and proactively about work in progress, technical decisions, blockers, and scope changes to all relevant stakeholders — both technical and non-technical.

Mentorship & Engineering Culture

• Actively mentor engineers on the team; provide substantive, constructive code review feedback to peers including more senior engineers.
• Train new team members on how the SecComms software is constructed, tested, operated, and secured — and how it fits into the broader Amazon Security architecture.
• Document what the team’s software does, how it is constructed, and how it connects to the bigger picture; keep documentation current as systems evolve.
• Seek feedback actively and early; incorporate feedback into designs and implementations to continuously raise the engineering bar.
• Evaluate and apply industry innovations — new tools, design patterns, and AWS capabilities — where they improve team outcomes.

About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.