Software Development Manager, AtoZ HR Services & Experiences Technology - Connections

Amazon Connections gives Amazonians globally an effective way to give feedback on the workplace and help shape the future of the company - asking over 1.5M employees a quick question every day and using that real-time insight to strengthen Amazon's workplace culture. As a Software Development Manager on Connections Content Distribution, you'll have technical ownership of how Connections content reaches employees every day, leading a talented team that builds and operates a platform millions of people rely on.

• Own critical, high-scale systems that deliver content to ~1.5M Amazon employees and associates daily

• Lead, hire, coach, and grow a team of engineers in an environment that rewards ownership and invention

• Drive architecture, design, and long-term technical strategy for an end-to-end content platform

• Partner with Product, Research, UX, and Content Operations to expand Connections' reach and refine the experience

• Build technology that changes the face of organizational management, at the scale of Amazon

Key job responsibilities

• Lead an engineering team that builds, operates, and maintains software to meet business needs

• Manage the day-to-day activities of the team within an Agile/Scrum environment

• Hire, coach, and mentor individuals, and grow a healthy, high-performing team

• Work closely with engineers to architect and develop the best technical design and approach

• Own the operational excellence and reliability of high-scale, real-time services that employees depend on every day

• Report on the status of development, quality, operations, and system performance to leadership

• Help develop long-term development and business technology strategies

• Partner with Product to deliver the right thing for our customers

A day in the life
You'll spend your day guiding a team that owns the end-to-end journey of Connections content - from how it's scheduled and prioritized to how it's delivered across devices and channels. You'll unblock engineers on technical decisions, review designs for scale and reliability, and balance new feature work against the operational health of services that run every day. You'll partner closely with Product, Research, UX, and Content Operations to decide what to build next, while keeping a constant eye on minimizing disruption to the millions of Amazonians who interact with Connections daily.

About the team
Connections Content Distribution is the engineering team at the heart of how Connections reaches employees every day. We own the end-to-end journey of Connections content - the systems that create, schedule, and prioritize what employees see, the services that deliver it across devices and channels, and the data platform that turns billions of responses into insight. Every day we reach roughly 1.5M employees and associates worldwide - corporate staff, fulfillment center teams, and Last Mile and Middle Mile drivers alike.

We combine the culture of a startup, the innovation and creativity of an R&D lab, and technical challenges at the scale of Amazon. We encourage invention, expect a high level of ownership from engineers and managers alike, and offer builders the opportunity to build and make history.