Software Engineer (Full Stack), Developer Productivity & Services - #1710

As an Engineer in Developer Productivity & Services, Portal team you will:

Build Scalable Digital Platforms and Knowledge Services

Design and develop scalable, reliable, and secure platforms that enable government agencies, developers, and AI-powered systems to discover, understand, and adopt GovTech products and services.

Build and integrate APIs, content management systems, search capabilities, and knowledge services to deliver accurate, structured, and accessible product information across multiple platforms.

Define stable interfaces, versioning approaches, error handling, testing strategies, and documentation for platform components.

Develop reusable components, services, and abstractions that simplify integration, improve developer experience, and accelerate the delivery of new capabilities.

Build Product Discovery and Adoption Experiences

Develop intuitive, user-facing experiences across Product Portal, Docs Portal, and Quality Dashboard that help government agencies and developers discover, evaluate, and use GovTech products.

Build product discovery features such as search, filtering, recommendations, and contextual navigation to help users find relevant products and technical information.

Integrate with shared platform capabilities, including product catalogues, subscriptions, and onboarding workflows, to provide seamless experiences across the product adoption journey.

Collaborate with product managers, designers, and stakeholders to turn complex user needs into simple, effective digital experiences.

Ensure Quality and Reliability

Design for high availability and resilience - our platforms serve thousands of government developers and agencies daily.

Build observability into services: monitoring, alerting, SLOs, and usage analytics that surface issues before users do.

Implement automated testing and deployment strategies that let the team ship confidently at pace.

Improve the Developer and Agency Experience

Use delivery signals and user feedback to identify friction and prioritize targeted improvements.

Produce clear documentation, onboarding flows, and examples that reduce the learning curve.

Collaborate with UX and product to iterate on interfaces grounded in real usage.

Collaborate Across Teams

Work with tenant and product teams to understand their integration, deployment, and operations needs.

Partner across platform engineering, product, and design to shape APIs and experiences.

Gather feedback from real usage and improve platform capabilities iteratively.