Software Engineer II (Managed Platform Services)

• We are seeking talented Software Engineers to design, build, and scale Crusoe Cloud’s customer-facing platforms and managed services. Your work will focus on delivering a world-class customer experience, empowering users to unlock the full potential of Crusoe Cloud through innovative and reliable cloud products. This is a full-time position
• Building Foundational Infrastructure: Build and scale core infrastructure services that manage critical resources within our cloud platform. This involves designing, developing, and deploying robust and reliable systems from the ground up
• Scalable Design: Design highly scalable, durable, and reliable platform services that prioritize ease of use
• Cross Functional Collaboration: Lead projects that require collaborating with engineering, cloud support, site reliability, and product teams to assess tools, frameworks, and solutions that align with both customer and operational needs
• Innovation: Implement features that differentiate Crusoe Cloud, focusing on operational efficiency, low-touch adoption, turn-key AI services, and scalability
• Component ownership & refactoring: Own the end to end development and maintenance of specific software modules and service components. Proactively identify and execute refactoring opportunities to improve code modularity, readability, and long term maintainability
• Full lifecycle feature development: Design, develop, and deploy complex features that span the entire software development lifecycle. Translate high level business requirements into technical specifications, ensuring solutions are scalable and integrated seamlessly into the existing cloud architecture
• Architectural design for new features: Lead the design phase for new functionality by creating simple, elegant solutions for difficult technical problems. Utilize advanced knowledge of software design patterns to minimize system complexity and prevent technical debt
• Operational excellence & risk mitigation: Identify and mitigate visible technical risks and roadblocks within project workstreams. Enhance the team’s operational health by automating manual processes and improving monitoring, logging, and alerting systems for production services
• Advanced troubleshooting & root cause analysis: Independently diagnose and resolve intricate software failures and performance bottlenecks. Conduct root cause analysis on production incidents and implement systemic fixes to prevent recurrence across the component’s lifecycle
• Mentorship & knowledge sharing: Accelerate the onboarding of new teammates by providing technical training on team-specific software and development processes. Act as a peer reviewer for code review, offering constructive feedback to ensure high quality output across the team
• Performance tuning & optimization: Analyze component level performance metrics to identify latency issues or resource inefficiencies. Implement optimizations in data handling and algorithm logic to ensure high availability and a seamless customer experience

Benefits

• Health & wellbeing: Comprehensive health benefits designed to support your overall wellness
• Time away: Paid time off for vacations, family bonding, and unexpected needs
• 401(k) match: Build your financial future with our 401(k) matching program
• Mental wellness: Resources and support for your emotional wellbeing and navigating life’s challenges

• Technical Proficiency: Strong fundamentals in microservices and infrastructure technologies like Docker, Kubernetes, Terraform, and CI/CD systems. Experience with observability principles and technologies, e.g., time-series databases, log aggregation, distributed tracing
• Professional Experience: 3-5 years of software development experience, including programming with modern compiled languages such as Go, Rust, Java, or C++
• Cloud Expertise: Proven ability to design and scale fault-tolerant distributed systems and develop managed cloud services
• Customer-Centric Mindset: A passion for creating intuitive, high-quality solutions that directly impact customer success and satisfaction
• Team Leadership: Mentor engineers, enhance hiring practices, and contribute to building a strong, inclusive engineering culture
• Education: A bachelor’s degree in Computer Science, Computer Engineering, or related field
• Communication Skills: Exceptional ability to articulate complex ideas and align technical solutions with customer needs
• Collaboration Skills: Ability to work with cross-functional teams to align priorities and deliver customer-first solutions