Solution Architect - ServiceNow

Solution Architect - ServiceNow Presales (Strategic Consulting & Transformation)Company : Input Zero Technologies

Location : Bangalore / Hybrid / Remote

Experience : 10+ Years

Shape Enterprise Transformation. Influence Boardroom Decisions. Drive ServiceNow Excellence.

At Input Zero, we don't just implement technology - we help organizations redefine the way they operate. We are seeking a seasoned ServiceNow Solution Architect who can bridge business vision with technology strategy and act as a trusted advisor to enterprise customers.

This is not a traditional solutioning role. We are looking for a strategic thinker, storyteller, and transformation consultant who can engage with CIOs, CTOs, Digital Transformation Leaders, and business executives to architect future-ready ServiceNow solutions that deliver measurable business outcomes.

What You'll Do :Strategic Client Advisory :

• Engage with C-suite executives and senior stakeholders to understand business priorities, transformation objectives, and operational challenges.

• Position ServiceNow as a strategic enterprise platform rather than a technology implementation.

• Lead executive discovery workshops and transformation assessments.

• Define digital transformation roadmaps aligned with business outcomes and organizational goals.

Presales Leadership :

• Own solution strategy for enterprise opportunities across ServiceNow portfolios.

• Lead pursuit teams for large and strategic deals from qualification to closure.

• Build compelling value propositions, business cases, and ROI-driven solution narratives.

• Present differentiated solutions during customer workshops, executive briefings, and proposal defenses.

• Support RFPs, RFIs, RFQs, and strategic bid management initiatives.

Enterprise Solution Architecture :

• Design scalable enterprise architectures leveraging ServiceNow capabilities.

• Drive platform strategy, governance frameworks, and transformation blueprints.

• Recommend best-fit solutions across ITSM, ITOM, CMDB, AIOps, SecOps, ITAM, CSM, HRSD, and SPM.

• Ensure alignment with enterprise architecture standards, security frameworks, and operational objectives.

Growth & Market Expansion :

• Collaborate with sales leadership to develop account growth strategies.

• Identify new business opportunities, expansion initiatives, and industry-specific offerings.

• Build reusable solution assets, accelerators, and GTM frameworks.

• Represent Input Zero in industry events, customer forums, and strategic discussions.

Thought Leadership :

• Act as a ServiceNow evangelist and trusted advisor.

• Drive innovation through automation, AI, workflow transformation, and operational excellence.

• Mentor solution consultants, architects, and presales teams.

• Contribute to capability building and organizational growth.

What We're Looking For :Experience :

• 12+ years of experience in Enterprise IT, Digital Transformation, Consulting, Presales, or Solution Architecture.

• 5+ years of deep ServiceNow consulting, architecture, or presales experience.

• Proven experience working with global customers across North America, Europe, APAC, or Middle East.

• Experience handling strategic enterprise deals and large transformation programs.

ServiceNow Expertise :

Strong understanding of :

• IT Service Management (ITSM)

• IT Operations Management (ITOM)

• CMDB & Discovery

• Event Management & AIOps

• IT Asset Management (ITAM)

• Customer Service Management (CSM)

• HR Service Delivery (HRSD)

• Security Operations (SecOps)

• Strategic Portfolio Management (SPM)

• ServiceNow Platform Architecture & Integrations

Leadership Attributes :

• Executive presence and boardroom communication skills.

• Ability to influence decision-makers and business leaders.

• Strong commercial and business acumen.

• Strategic problem-solving mindset.

• Excellent storytelling and presentation capabilities.

Why Join Input Zero?

At Input Zero, you'll work at the intersection of innovation, consulting, and enterprise transformation.

You will :

• Influence strategic technology decisions for global enterprises.

• Work directly with CXOs and senior business leaders.

• Lead high-impact transformation initiatives.

• Build next-generation ServiceNow solutions powered by automation and AI.

• Be part of a fast-growing organization where your ideas shape the future.