Solution Engineer - Microsoft Innovation Hub

Overview

Microsoft Innovation Hub empowers customers to overcome their business challenges through innovative engagements that integrate multiple areas of expertise. We drive AI transformation by leveraging evolving needs and emerging business opportunities. As the future of technologists and enterprise technical sellers, we guide customers from envisioning solutions to implementation. We deliver the Microsoft value story through immersive experiences, strengthening customer trust through deep engagements in exceptional environments.

As a Solution Engineer - Microsoft Innovation Hub, working on-site in the Microsoft Innovation Hub located in Burlington, Massachusetts, you will merge business and technical requirements to craft comprehensive solutions, working seamlessly with various stakeholders. You will conduct discovery sessions to understand customer needs and provide strategic recommendations and best practices tailored to their specific needs. Implementing robust AI transformation solutions and optimizing the integration of various technologies and services will be key aspects of your role. Additionally, you will leverage consultancy skills to foster collaboration among technical resources and stakeholders, ensuring alignment and effective teamwork.

As the primary security leader in our Hub, serve as a trusted advisor helping customers navigate Security Operations, Threat Intelligence, Incident Response, Penetration Testing, Zero Trust, Identity and Access Management, Cloud Security, and regulatory compliance. You will shape and drive security strategy and vision for customers and partners while leading conversations across Microsoft Security solutions and frameworks including CIS, NIST, CSA, and CMMC. In close collaboration with Solution Engineers across AI Business Solutions, Data & AI, App Innovation, and Core Infrastructure, you will deliver integrated solutions that accelerate customer outcomes and AI transformation. This role is 100% onsite in Burlington, Massachusetts.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Delivering customer engagements: Prepare and deliver technical engagements including strategy sessions, envisioning workshops, architecture design sessions and rapid prototyping to demonstrate key capabilities, validate against identified risks and finalize technology choices.

• AI Transformation Leadership: Be the trusted voice within the business and for customers on the latest AI platform and technology trends, guiding their transformation journeys. By prioritizing AI use cases through design thinking workshops, you will lead these journeys effectively. You will be a valued contributor to Microsoft’s strategy in your area, ensuring the Hub is proactively aligned with the right customers to drive real impact.

• Strategic Vision and Planning: Own and execute a clear strategic vision for AI transformation initiatives on a set of targeted accounts, aligning with organizational goals and customer needs by collaborating and orchestrating cross-functional teams.

• Solution Design and Architecture: Develop comprehensive solution architectures based on patterns and practices that are tied to customer requirements and ensure that solutions are scalable, secure and optimized for performance. By utilizing consultation skills, you will uncover and prioritize opportunities, ensuing solutions are addressing real customer needs.

• Cross Platform Collaboration: Adopt a holistic approach to integrate capabilities across the entire cloud platform, identifying synergies and optimizing cross-platform integration. You will work with your peers and stakeholders to make the Innovation Hub the home of Cross Solution AI Transformation.

• Technical Depth: Develop and enhance expertise in compliance and risk management utilizing the Microsoft Security platform to drive AI transformation initiatives. Stay updated with the market trends and collaborate with the technical communities.

• Technical Sales and Sales Leadership: Act as a strategic change agent within the business to shape Microsoft's programs and engineering offerings. Lead the creation of scalable, field-relevant assets through internal communities. Champion Hub engagement success by connecting technical capabilities to sales opportunities and serving as a trusted voice with sales leaders and account teams.

• Other
• Embody our culture and values
• This role is 100% Microsoft onsite only. Qualifications

Required/minimum qualifications

Master's Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience OR 7+ years technical pre-sales or technical consulting experience OR equivalent experience.

Other Requirements

• This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.​

Additional or preferred qualifications

6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.

Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).

5+ years of technical experience in ANY combination of the following:

Security operations, Threat Intelligence, Cyber Incident Response or Penetration Testing/Red Teaming and understanding on the role of AI in advancing cyber defense methodologies.

Kill-chain model, ATT&CK framework, and modern penetration testing techniques

Microsoft security solutions (M365 Defender, Defender for Cloud, Sentinel) or, one or more related technologies such as Prisma Cloud, Crowdstrike, Proofpoint, Splunk, or related.

Security Information and Event Management (SIEM) systems

Regenerative AI and/or related technologies in the field of cybersecurity.

Major cloud and productivity platforms as well as identity systems and related security concern Cloud security technologies, architectures and concepts such as Zero Trust, cloud security posture management, cloud workload protection, Cloud code security and Cloud infrastructure entitlement management.

Operating system internals, OS Security migrations and challenges in Windows, Linux, Mac, Android and iOS platforms

Endpoint/Device Management and associated Application management on the endpoint to satisfy foundational Zero Trust Principles

Experience with the design of a robust Identity and Access Management Control platform including Identity Governance, Automation and advanced capabilities such as privileged access, access reviews and associated functionalities

Data-driven security and governance aspects including but not limited to data protection, data loss prevention, information lifecycle governance, auditing and eDiscovery as well as managing insider risk at all levels

Cloud security and regulatory compliance standards and frameworks such as CIS, NIST, CSA, CMMC etc.

Solution Engineering IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.