Solutions Architect - Service Provider (Req #1480)
Remote pre-sales Solutions Architect at ePlus supporting telco, cable, and municipal service providers: working 1:1 with an Account Executive to assess customer networks, design next-gen MPLS and optical transport architectures (Segment Routing, EVPN, DWDM, ROADM), and deliver presentations, BOMs, SOWs, and RFP responses.
- Compensation
- $110K–$150K / yr
- Location
- Remote Midwest Preferred)
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Contract
- Experience
- 5+ years
- Category
- Architecture
- Posted
Skills
Must have
- Extensive hands-on experience with high-end routing platforms (Cisco ASR 9000/1000, NCS 5500; Juniper MX/PTX/ACX; Nokia 7750 SR/7950 XRS/7250 IXR; Ciena SAOS or OEM equivalent)
- Strong background in optical networking: DWDM, OTN, ROADMs
- Deep protocol-level knowledge: BGP, MPLS, IS-IS, OSPF, EVPN
- Proven ability to integrate routing and optical technologies into cohesive network solutions
- Practical experience designing and deploying large-scale networks for service providers
- Solid pre-sales engineering background: OEM/platform selection, SOW development, 1:1 alignment with an Account Executive
- Technical proposal development
- Solution presentations and product demonstrations
- Experience responding to RFPs/RFIs
- Minimum 5+ years in telecommunications or service provider engineering roles
- College degree or applicable work experience
- Excellent written communications skills
- Strong attention-to-detail
- Excellent oral presentation skills
- Travel up to 50% may be required
Nice to have
- Certifications in applicable technology
- Located in the Midwest (Minnesota, North Dakota, South Dakota, and surrounding states)
Full description
Overview*This position is remote. Candidates located in the Midwest are strongly preferred, particularly in Minnesota, North Dakota, South Dakota, and surrounding states.
The ePlus Service Provider Group (SPG) is seeking a highly skilled and motivated Solutions Architect to join our dynamic team, supporting telecommunications customers across the Northeast. This individual will serve as a trusted technical advisor to service providers, including telcos, cable operators, consortiums, electrical cooperatives, and municipalities. The ideal candidate will possess deep technical expertise in high-end routing and optical networking, with a strong focus on next-generation MPLS and optical transport architectures.
Key technologies include Segment Routing (SR-MPLS), Ethernet VPN (EVPN), Dense Wavelength Division Multiplexing (DWDM), and Reconfigurable Optical Add-Drop Multiplexers (ROADMs).
The Solutions Architect - Service Provider will be 1:1 aligned with a dedicated Account Executive, working together to engage customers, assess their current network environments, and define future-state designs. Responsibilities include customer presentations, onsite whiteboarding sessions, Original Equipment Manufacturer (OEM) and platform selection, BOM creation, and drafting Statements of Work (SOWs) for professional services engagements.
This is a high-impact, customer-facing pre-sales role that blends deep technical guidance with strategic engagement to support and close complex, high-value business opportunities.
Your Impact
The essential functions of this position include:
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Provide technical expertise/credibility to account team on designated focus area
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Conduct customer presentations on ePlus value proposition and technical solution sets for assigned accounts and focus areas
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Assist sales account managers with overall account planning, as it relates to technical aspects of hardware, software, and services opportunity development
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Assist sales account managers with project management for complex presales engagements
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Complete technical sections for RFP/RFI/RFQ responses for assigned accounts
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Assist account teams with collecting customer business and technical requirements and determining ePlus recommended solution(s)
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Develop solution architecture and detailed line-item configurations/bills of material (BOMs)
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Develop proposal and/or presentation of recommended solutions
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