Solutions Consultant
Pre-sales technical role at a NYC cybersecurity startup: the Solutions Consultant runs proof-of-concept evaluations, fields technical questions from prospects, and liaises between prospects and Engineering/Product during the deal cycle. Requires 3-5 years in solutions consulting, sales engineering, or similar, ideally in SaaS or cybersecurity.
- Compensation
- Not disclosed
- Location
- NYC
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- 3+ years
- Category
- Solutions engineering
- Posted
Skills
Must have
- 3-5 years of experience in Solutions Consulting, Customer Success, Sales Engineering, or a similar customer-facing technical role, ideally at a SaaS or cybersecurity company
- Strong technical fluency with the ability to speak credibly to security, IT, and technical buyers
- Comfort running structured evaluations (POCs), including managing timelines and prospect expectations
- Ability to troubleshoot and work with Engineering to solve problems
- Exceptional organizational, project management, and time management skills
- Strong presentation, communication, and written skills
- A proactive, adaptable mindset with comfort operating in a fast-paced, high-growth startup environment
- Able to work onsite in New York City five days a week
Full description
About Adaptive
Adaptive is a cybersecurity startup on a mission to stop AI-powered cyberattacks. In December 2025, the company announced an $81M Series B led by NVIDIA and Bain Capital Ventures, with participation from Capital One Ventures, Citi Ventures, and continued support from Andreessen Horowitz (a16z), the OpenAI Startup Fund, and Abstract Ventures. The round marked NVIDIA’s first AI cybersecurity investment.
Adaptive was founded by Brian Long and Andrew Jones, repeat entrepreneurs who have built and scaled category-defining companies. Brian and Andrew previously co-founded Attentive, which grew to more than $500M in annual revenue and a $10B+ valuation, and TapCommerce, which was acquired by Twitter. Together, they bring deep experience building high-growth, product-led businesses at massive scale as Adaptive builds the security layer for the AI era.
Trusted by leading banks, technology companies, and healthcare organizations, Adaptive protects teams from emerging threats like deepfakes, smishing, and AI-powered voice scams. With rapid enterprise adoption and a $200B+ market ahead, the company is just getting started.
The Role
We're looking for a Solutions Consultant to serve as the technical backbone of our pre-sales process. You'll partner closely with Account Executives to field technical questions from prospects, run proof-of-concept evaluations, and act as the trusted technical voice throughout the deal cycle. This is a high-ownership role for someone who can move fluidly between technical conversations and hands-on prospect support, and who wants to shape how a fast-growing security company sells to its most sophisticated buyers.
Responsibilities
- Run proof-of-concept evaluations for prospects considering whether to purchase Adaptive products, including providing hands-on technical support
- Serve as the technical liaison between prospects and internal Engineering and Product teams, surfacing requirements and feedback that shape the roadmap and escalating any issues as needed
- Conduct technical calls with prospects - answering product and technical questions for accounts not running a POC
- Partner with internal teams (Product, Design, Leadership) to continuously improve the prospect experience, tools, and processes.
- Strive to exceed prospect expectations in response quality, timeliness, and overall satisfaction, ensuring their evaluations are successful
Qualifications
- 3-5 years of experience in Solutions Consulting, Customer Success, Sales Engineering, or a similar customer-facing technical role, ideally at a SaaS or cybersecurity company
- Strong technical fluency with the ability to speak credibly to security, IT, and technical buyers