Solutions Consultant
Fully remote pre-sales Solutions Consultant for BigHand's legal-professional software: delivers product demos, defines ROI and business benefits for prospects, handles RFI/RFP bid responses, logs activity in Salesforce, and bridges technical and sales teams to drive regional sales growth.
- Compensation
- Not disclosed
- Location
- USA, US
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Solutions engineering
- Posted
Skills
Must have
- Experience delivering customized software demonstrations that meet customer requirements
- Exceptional written and verbal communication skills with strong customer service focus
- Able to communicate product features and benefits to technical and non-technical stakeholders
- Strong presentation skills for engaging small groups in-person or via web meetings
- Ability to articulate ideas and adapt communication styles for different audiences
- Proven track record in understanding and addressing client needs
- Works effectively across teams to enhance client satisfaction
- Strong analytical abilities to assess customer requirements and deliver solutions
- Excellent collaboration skills with experience in a global, cross-functional organization
Full description
About BigHand
BigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through our expert knowledge and innovative technology, we enable our customers to achieve enhanced efficiency, better decision-making and harness their competitive edge.
We build with tomorrow in mind, transforming ideas into action and empowering our customers to succeed in a world of constant change. We make big happen for our customers.
We are a business driven by our values and have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where We Win Together, We Love to Learn, We Do the Right Thing, We Own It and We Find the Fun.
About the role
**As a Solutions Consultant, you will play a crucial role in driving sales productivity and growth within your designated region(s). Your primary focus will be on increasing overall sales billings per salesperson by delivering exceptional support, strategic insights, and tailored solutions.
A central aspect of your role involves applying a targeted selling approach. You will understand customer buying behaviours, identify ideal customer profiles, and engage with key decision-makers and influencers to refine the sales strategy. By leveraging your understanding of customer dynamics, you will optimize sales interactions and create stronger connections between our solutions and the customers' business goals.
In this position, you will serve as a key liaison between Sales, Marketing, Onboarding, Delivery, and Customer Services to ensure alignment and collaboration across functions. You will drive a consultative selling approach by equipping teams with essential insights, competitive positioning, and curated content that fosters effective customer engagement. Throughout the buying process, you will assist in defining ROI, business benefits, and the overall impact of our solutions, positioning our products as the ideal choice to meet customer needs.
Partnering closely with the sales team, you will conduct impactful product demonstrations that showcase the unique value of our solutions and address customer-specific business needs. Additionally, you will facilitate a seamless handover of project requirements and customer expectations to the delivery team, ensuring continuity and customer satisfaction post-sale. Your efforts will directly contribute to our mission of delivering exceptional value to our customers and driving sustainable growth for the company.
What you’ll do
Optimum Support:Sales Enablement**
- Deliver product demonstrations for assigned BigHand products.
- Assist in guiding customers through the buying process, defining ROI, business benefits, and the impact of BigHand’s solutions.