Solutions Consultant, EMEA
FirstWork is hiring its first Europe-based Solutions Consultant to run discovery, customer workshops, demos, proofs of concept and implementation planning with enterprise operations, compliance and IT teams — designing AI-agent workforce onboarding solutions that forward-deployed engineers build against. Requires 4+ years in solutions consulting or sales engineering with technical credibility on A
- Compensation
- Not disclosed
- Location
- GB
- Work setup
- Not specified
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Solutions engineering
- Posted
Skills
Must have
- Four or more years in solutions consulting, sales engineering, or a forward-deployed or implementation role
- Time at Rippling, Deel, Workday, Salesforce, ServiceNow, Bullhorn, UKG, Fountain, or comparable enterprise complexity
- Enough understanding of HR, workforce or compliance operations to push back on a customer's assumptions
- Technical credibility on APIs, integrations, data models and security questionnaires
- Clear writing for scoping documents
- Habit of prototyping during workshops and turning notes into structured requirements the same day
- Fluency in how agents behave, including when a human review is needed
Full description
About Firstwork
Labour markets are broken. Millions of people are ready to work and can't start. Screening, right-to-work checks, contracts, onboarding and scheduling still run across disconnected systems, with hundreds of manual decisions in between. Firstwork builds AI agents that run frontline workforce operations end to end. We activate hundreds of thousands of workers a month globally for some of the world's largest employers and staffing firms, working forward-deployed inside the customer's operation. Backed by Y Combinator and Gradient (Google’s AI fund), with offices in New York, with London and Dubai opening later this year.
Why this role
Our deals are won and lost in the technical room. By the time an enterprise customer is taking us seriously, the conversation has moved on to their document types, their screening vendors, their ATS, their audit requirements and the precise reason onboarding currently takes them eleven days. Someone has to sit in that room, understand how the operation really runs, and design something that survives procurement, security review and technical validation.
The product is configured to each customer's operational reality, so this is genuine solution design. What you produce goes to our forward-deployed engineers, and it has to be accurate enough for them to build against. You are the first Solutions Consultant in Europe, which means you set how we run discovery, demos, and implementation planning across the region.
What you'll do
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Discovery with operations, compliance and IT stakeholders
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Customer workshops on site, across Europe
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Demonstrations built for the specific customer in the room
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Solution design and technical qualification
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Scoping, running and evaluating proofs of concept
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Support through security and compliance review
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Implementation planning, and the handover to delivery
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Structured product feedback back into engineering
What we're looking for
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Four or more years in solutions consulting, sales engineering, or a forward-deployed or implementation role
-
Time at Rippling, Deel, Workday, Salesforce, ServiceNow, Bullhorn, UKG, Fountain, or somewhere with comparable enterprise complexity
-
Enough understanding of HR, workforce or compliance operations to push back on a customer's assumptions
-Technical credibility on APIs, integrations, data models and security questionnaires