Solutions Consultant
First Due is hiring a remote (US-only) Solutions Consultant to act as a pre-sales product expert for its cloud-based fire and EMS software. Day to day they deliver tailored product demos and training to public safety agencies, partner with Account Executives on sales strategy and RFP responses, and stay current on the product roadmap.
- Compensation
- $95K / yr
- Location
- Remote - US Only
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Full time
- Experience
- Not specified
- Category
- Solutions engineering
- Posted
Skills
Must have
- Technical experience preparing demonstration material
- Experience demonstrating products to large organizations
- Demonstrated excellent written, verbal communication and interpersonal skills
- Strong organizational and time management abilities
- Track record of meeting or exceeding goals
- Ability to travel approximately 40% for onsite meetings or trade shows
- Able to present 3 or more times a day, including large group presentations of 20+ participants
- Authorized to work for any US employer; unable to sponsor employment visas
Nice to have
- Previous sales experience
- Bachelor's or Associate's Degree
Full description
About First Due
First Due’s mission is to prevent first responder injury or death by providing fire and EMS agencies with transformative, end-to-end software solutions that empower them to run safer, smarter, and more effective operations.
Job Title: Solutions ConsultantLocation: Remote - US Only
Country: United States
Department: Sales
Reports To: VP, Solutions Consulting
Position Type: Full-Time
Salary: $95,000 + Variable
Job Summary:
First Due is seeking a tech-savvy Solutions Consultant to help sell cloud-based, multi-module fire and EMS software to the nation’s leading public safety agencies. As a First Due Solutions Consultant, you will be responsible for demonstrating our products while maintaining a knowledge of current and upcoming product features. You will work closely with the Account Executives during the sales discovery process to tailor your presentation to the customer’s needs, resulting in increased sales and revenue.
Key Responsibilities:
- Serve as a First Due product expert with the ability to present all modules to a variety of audiences.
- Partner with Account Executives during the Sales process to identify customer needs and build presentation strategy to respond to customer requirements.
- Prepare demonstration material for a tailored customer experience.
- Sell to many different levels of an organization, including fire chiefs and IT leaders, with the ability to answer questions ranging from product usage to security and software infrastructure.
- Identifying upsell opportunities.
- Coordinate post-demo follow ups as needed, including any product-related questions.
- Lead training sessions for Chiefs, officers, and line personnel on how to use the First Due platform.
- Maintain product knowledge of roadmaps and timelines of new features.
- Run large group presentations for 20 or more participants at a time.
- Able to present 3 or more times a day.
- Partner with the RFP team to build bid responses as needed.
- Ability to travel approximately 40% for onsite meetings or trade shows.
Qualifications:
You thrive when presenting and are skilled at making quick connections with customers. You are motivated by building rapport and solidifying powerful partnerships. Your organizational abilities position you to stay on top of a never-evolving community of clients and an ever-evolving product. You’re a strong presenter, able to think on your feet, overcome objections, and cater your delivery to specific audiences.