Solutions Engineer (EMEA)
Presales solutions engineer for Sumsub's identity-verification and compliance platform, supporting Tier-1 EMEA prospects and accounts: running demos, technical discovery, PoCs, RFP responses, and advising on API/SDK integrations. Core skills: APIs, SDKs, cloud SaaS, and strong communication in English.
- Compensation
- Not disclosed
- Location
- London, GB
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Solutions engineering
- Posted
Skills
Must have
- Ability to quickly master new technologies and articulate complex technical concepts as business value
- Solid working knowledge of APIs, SDKs, and cloud-based SaaS architectures
- Outstanding verbal and written communication skills, confident presenting to cross-functional stakeholders
- Sharp analytical, problem-solving, and troubleshooting mindset for integrations and customer requirements
- Genuine curiosity and interest in Fintech, RegTech, Fraud Prevention, and Compliance
- Full professional fluency in English (written and spoken)
- Flexibility and willingness to travel across the EMEA region for meetings, workshops, and events
Nice to have
- Hands-on coding background
- Prior client-facing or presales experience
- Domain exposure in Fintech, RegTech, Fraud Prevention, or Compliance
Full description
Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets.
Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, and Kaizen Gaming.
Sumsub is recognized as a Great Place To Work® in the US and rated 4.5 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging.
As a Solutions Engineer (EMEA) at Sumsub, you will play a critical role in driving business growth by bridging the gap between technical capabilities and customer needs. You will work closely with the sales, product and operational teams to provide technical expertise, solution demonstrations, and architectural guidance to Sumsub's Tier-1 prospects and leads across the EMEA region.
What You Will Be Doing:
- Solution Consulting: Act as a trusted advisor to customers, understanding their technical and business requirements and positioning our solutions accordingly.
- Product Demonstrations: Prepare and conduct live and customized demonstrations of Sumsub’s all-in-one platform, showcasing its capabilities and value proposition.
- Technical Discovery & Qualification: Work closely with prospective clients to gather technical requirements, assess integration needs, and define solution architectures.
- Account Expansion & Upselling: Partner closely with CSMs and Account Managers to identify upsell and cross-sell opportunities within existing enterprise accounts, uncovering technical pain points and pitching new product modules (e.g., Transaction Monitoring, KYB, fraud workflows).
- PoC Execution: Lead PoCs and trials to validate Sumsub’s technology during both new business and existing account expansion cycles, working closely with client technical teams to ensure successful outcomes.
- Sales & Account Support: Partner with the sales and account management teams throughout deal cycles, providing technical expertise, responding to RFPs/RFIs, and addressing customer concerns in both written and verbal communication.
- Integration Consulting: Guide customers on best practices for integrating APIs and SDKs, ensuring a smooth and efficient deployment for initial setups as well as new feature rollouts.
- Stakeholder Engagement: Collaborate with internal teams (Product, Engineering, Legal, Compliance, Operations, and CS) to align solutions with evolving customer needs and market trends.