Solutions Engineer - IT Infrastructure & Network (Maritime Fleet)
Senior hands-on IT infrastructure engineer at a maritime managed service provider: manages Windows Server/Active Directory, AlmaLinux/RHEL, KVM/libvirt virtualization, WatchGuard firewalls, RMM tooling (NinjaRMM/ScreenConnect), and 3CX/SIP telephony across a ~5,000-vessel fleet, often under satellite (VSAT/Starlink) connectivity constraints.
- Compensation
- SGD 65K–SGD 97.5K / yr
- Location
- Downtown Core, Central Region
- Work setup
- Onsite
- Seniority
- Not specified
- Employment
- Full time
- Experience
- 5+ years
- Category
- Devops
- Posted
Skills
Must have
- 5+ years hands-on experience in IT infrastructure, networking, or systems engineering
- Networking fundamentals: routing, VLANs, firewall administration (Palo Alto, Fortinet, Cisco, WatchGuard, etc.), VPN technologies (SSL VPN, IPsec, site-to-site)
- Windows Server and Active Directory administration (GPO, DNS, DHCP, OU structure)
- Solid working knowledge of Linux server administration (RHEL/AlmaLinux/CentOS or similar)
- Practical experience with virtualization (KVM/libvirt, VMware, Hyper-V, or Proxmox)
- Strong troubleshooting instincts and comfort working independently under time pressure
Nice to have
- Familiarity with NinjaRMM, ScreenConnect, or comparable RMM/remote-support tooling
- Experience with 3CX or other SIP/VoIP PBX systems
- Ansible or other configuration-management/automation experience
- PowerShell scripting for Windows administration and automation
- Working knowledge of AWS (or other cloud platforms) for hybrid infrastructure or backup use cases
- Experience supporting remote or satellite-connected sites (maritime, oil & gas, remote mining, etc.)
- Exposure to maritime IT, VSAT/satellite communications, or fleet-scale multi-site management
- Relevant certifications (CCNA/CCNP, Fortinet NSE, VMware VCP, RHCSA, or similar)
Full description
Salary: $65,000 – $97,500 per year
Location: Singapore (Singaporean/PR preferred; foreign candidates must already be based in Singapore — no relocation sponsorship offered)
Employment Type: Full-time, Permanent
Experience Required: 5+ years in IT infrastructure, networking, or systems engineering
Reports to: CTO
About the Role
We're a maritime-focused Managed Service Provider delivering IT infrastructure and support across a fleet of approximately 5000 vessels. We're looking for a Solutions Engineer to join our technical team, working hands-on across virtualization, networking, Windows/Linux server administration, and telephony systems that keep vessels connected and operational worldwide.
This is a senior individual-contributor role with real ownership — you'll be managing production infrastructure that vessel crews and shore-side operations depend on daily, often under satellite-connectivity constraints that make this work meaningfully different from standard corporate IT.
What You'll Do
- Manage Windows Server / Active Directory environments including GPO, DNS, and user/role provisioning
- Administer AlmaLinux/RHEL systems supporting core vessel and shore infrastructure
- Administer and troubleshoot KVM/libvirt virtualization across vessel and shore-based host clusters
- Use NinjaRMM and ScreenConnect for remote monitoring, patch management, and remote support across the fleet
- Configure and maintain WatchGuard firewalls and network security across the fleet
- Support 3CX/SIP telephony infrastructure, including PBX provisioning and troubleshooting
- Write and maintain Ansible / PowerShell automation for fleet-wide provisioning and configuration management
- Troubleshoot connectivity and infrastructure issues across satellite (VSAT/Starlink), LTE, and hybrid WAN links
- Coordinate with vessel crews, shore-side operations, and vendors to resolve incidents within SLA
- Contribute to documentation, SOPs, and knowledge-sharing across the technical team
- Support pre-sales / proposal work where technical input is needed for new fleet onboarding or RFQs
What We're Looking For
Required:
- 5+ years of hands-on experience in IT infrastructure, networking, or systems engineering