Solutions Engineer - Strategic Accounts (Remote, Minnesota)

Your role at DynatraceWhat’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

You'll be partnered up with a Strategic Enterprise AE on a 1:1 ratio and together to two of you will be working with 4 of our top accounts in the Minnesota region.

Location: Looking for candidates based in Minneapolis or St. Paul areas - our Solutions Engineer roles are geo specific to allow for work life balance and the ability to easily get in front of customers when needed

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.

• Excellent communication and presentation skills, with the ability to communicate technical value into business value.

• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.

• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.

• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.

• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.

• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.

• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.

• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.