Solutions Engineering Manager, Central
Leads and develops a team of pre-sales Solutions Engineers supporting Glean's Work AI platform across enterprise accounts in the US Central region — running technical discovery, demos, use-case workshops, and pilots. Requires people-leadership experience plus technical fluency in cloud platforms, APIs, and generative AI.
- Compensation
- $250K–$330K / yr
- Location
- Remote - US
- Work setup
- Remote
- Seniority
- Not specified
- Employment
- Not specified
- Experience
- Not specified
- Category
- Solutions engineering
- Posted
Skills
Must have
- Experienced people leader with a track record of hiring, developing, coaching, and retaining Solutions Engineers or comparable customer-facing technical talent
- Able to lead through others: set direction, give candid feedback, build a culture of accountability and high performance
- Player-coach mindset — willing to get directly involved in key customer and deal situations
- Has led complex enterprise opportunities and can coach teams through technical discovery, solution strategy, executive presentations, demos, workshops, and pilots
- Strong business acumen connecting technical decisions to customer outcomes and sales strategy
- Technical fluency in APIs, integrations, cloud architecture, security, networking, and SaaS or hybrid environments
- Strong AI fluency — practical applications of generative AI and considerations around data, security, governance, and adoption
- Hands-on familiarity with one or more major cloud platforms (GCP, AWS, or Azure)
- Communicates technical concepts clearly to technical and non-technical stakeholders; delivers polished presentations
- Organized, proactive, and data-informed; can plan projects, balance priorities, and identify improvements
- Strong listening and interpersonal skills, sound judgment, customer-focused adaptable startup mindset (DWIT)
Nice to have
- Experience with information security, cloud security, or audit frameworks
- Familiarity applying sales methodologies such as Command of the Message and MEDDPICC
Full description
About Glean:
Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.
Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.
If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.
About the Role:
Glean is seeking a talented Solutions Engineering Manager to lead and develop a team of Solutions Engineers supporting our Enterprise segment within the Central region. In this role, you will guide technical strategy across prospect and customer engagements, helping organizations understand how Glean’s Work AI platform can address their needs and deliver business value. You will lead and improve pre-sales work—including technical discovery, tailored demonstrations, use-case workshops, and pilot engagements—and partner across Glean to support customer adoption and growth.
You will:
- Lead, coach, and develop a high-performing team of Solutions Engineers through clear expectations, regular feedback, career development, talent planning, and performance management.