Solutions & Integration Engineer (APAC)

We are looking for a Solutions & Integration Engineer join our growing APAC team. In this role, you'll play a key part in helping Mobile Network Operators (MNOs) and strategic partners successfully launch and scale our digital products across the region.

You'll work closely with customers, partners, Product Managers, Engineers, and Customer Success teams to deliver seamless onboarding experiences, drive product adoption, and solve complex business and technical challenges.

This is an exciting opportunity to join an international organization at the forefront of digital payments, subscription services, and digital distribution.

What You'll Be Doing:

• Lead the onboarding of new partners, ensuring successful integration and launches.

• Act as the operational and technical focal point for Mobile Network Operators (MNOs) and partners across APAC.

• Be the end-to-end owner of partner onboarding, including solution configuration, API integration support, testing validation, UAT coordination, launch readiness, and post-launch monitoring.

• Be a technical advisor for partner operations, platform changes, documentation improvements, reporting, and operational support.

• Partner with Product, technical, and operational support for Customer Success Managers during customer engagements.

• Facilitate customer workshops and solution discussions to understand business requirements and recommend suitable solutions.

• Act as a bridge between customers, partners, and internal teams, translating business needs into actionable solutions and driving stakeholder alignment.

• Drive operational excellence by continuously improving onboarding processes, documentation, reporting and customer journeys

What You Bring

• Hands-on experience with integrations, onboarding, testing, and platform configuration.

• Solid understanding of APIs and technical concepts, translating business requirements into practical solutions.

• Problem solver with a proactive approach to issue resolution, operational excellence, and continuous improvement.

• Strong relationship builder with experience managing customers, partners, and cross-functional stakeholders.

• Customer-first mindset with experience working across global teams and fast-paced environments.

• The ability to thrive in a fast-paced, international environment and work effectively across multiple time zones.

About the Team

You'll work alongside a passionate international team of Customer Success professionals, onboarding specialists, Product Managers, and Engineers dedicated to helping Mobile Network Operators and digital partners succeed.