Specialist-Workplace Services_DevOps Engineer_3508

DevOps engineer - M365/SharePoint Online Job Description (Duties and Responsibilities)

Working familiarity with automation approaches for SharePoint Online DMS and Microsoft 365 — including PowerShell scripting, Microsoft Graph integrations, and Azure-based workflows.

Working knowledge of the M365 Apps Admin Center, with a strong focus on SharePoint Online and the Compliance Center — managing sites and tenant-wide configurations, including assessment and rollout of new features and updates across the environment.

Operate, monitor, and troubleshoot the SharePoint Online and Microsoft 365 platforms — analyzing incidents, collaborating with vendors to identify root causes, and resolving complex or ambiguous issues with standardized, sustainable fixes that improve platform stability and performance.

Refine and enforce governance, security measures, retention, and lifecycle management policies for SharePoint Online, ensuring the platform meets Allianz's compliance and security standards.

Apply strong SharePoint architecture knowledge to design scalable, resilient solutions that align with Allianz's technical requirements and standards, bringing a genuinely creative eye to how platform capabilities can be structured and extended.

Collaborate with Product Owners, Architects, and Engineering teams to design, test, and deliver end-to-end SharePoint solutions, ensuring changes are fully validated ahead of operational readiness.

Identify opportunities for automation, standardization, and optimization, championing their adoption across the platform.

Mentor and coach team members — sharing platform knowledge, reviewing their work, and supporting their growth in SharePoint Online and Microsoft 365 administration.

Qualification and SkillsEducation & Experience

Bachelor’s degree in computer science, Information Technology or a related field, or comparable professional experience.
Senior experience (5+ years) in DevOps or Microsoft 365 operations.
Experience supporting enterprise-scale cloud collaboration and document management platforms.
Experience working within Agile delivery environments and global cross-functional teams.

Technical Skills

• Expertise in PowerShell scripting and automation.
• Strong knowledge of SharePoint Online administration, configuration, and service operations.
• Experience with Azure services, Entra ID (Azure AD), application registrations, managed identities, and service principals.
• Experience with Microsoft 365 governance, security, compliance, and access management concepts.
• Experience troubleshooting complex cloud-based systems and integrations.
• Familiarity with ServiceNow and IT Service Management processes.
• Familiarity with M365 products: SPO, Forms, Power Automate, OneDrive, Security Compliance

Soft Skills

• Strong analytical and problem-solving capabilities.
• Ability to work independently while collaborating effectively within distributed global teams.
• Excellent communication and stakeholder management skills.
• Strong customer-service mindset and ownership mentality.
• Ability to prioritize activities in a fast-paced operational environment.

Preferred Qualifications

• Microsoft certifications in Azure, Microsoft 365, Security, SharePoint or DevOps disciplines.
• Experience with SharePoint Online DMS, records management, retention, and compliance solutions.
• Knowledge of enterprise governance frameworks and information lifecycle management.
• Experience supporting regulated environments with strict compliance and audit requirements.

AI Competencies:

• Basic understanding of Generative AI concepts and enterprise AI use cases.

• Practical experience using AI tools (e.g., Microsoft Copilot, Claude Enterprise) to improve productivity and service management processes.

• Ability to create effective AI prompts and critically evaluate AI-generated outputs.

• Understanding of AI governance, security, privacy, and responsible AI principles.

• Ability to identify and drive AI-powered automation opportunities within IT service operations.

• Knowledge of AI risks, limitations, and the importance of human validation of AI-generated content.

• Ability to leverage AI for knowledge management, incident resolution, and problem management activities.

• Strong learning mindset with the ability to stay current on emerging AI technologies and best practices.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.