Spencer's Host Lead Full-time

Who We Are:

Beaver Run Resort & Conference Center – Connecting People to the Mountains, Breckenridge, and Each Other. Caring is at the heart of everything we do! We are located in Breckenridge, Colorado - the heart of the Colorado Rocky Mountains. Nestled between the mountain and Main Street just a few steps away from the ski slopes in the winter and the hiking trails in the summer. With 40,000 square feet of conference and meeting spaces, Beaver Run is the largest conference center in Breckenridge. We are passionate about providing exceptional guest and employee experiences. If you are service and quality minded and enjoy a fast-paced, vibrant environment, we encourage you to apply to be a part of our team.

What You'll Do:

The Spencer's Host helps create a welcoming, inclusive, and seamless dining experience for every guest. As a key first point of contact, this role greets and seats guests, manages reservations and to-go orders, answers questions, and supports the flow of service using the server section chart. We welcome candidates who enjoy connecting with people, adapt well to changing priorities, stay composed in a fast-paced environment, and bring care, attention to detail, and enthusiasm for food, beverages, and hospitality. This position is located onsite in Breckenridge, CO. Variable schedule including holidays and weekends.

Position starts at $18.00 - $20.00 + TipsDuties/Responsibilities:

• Welcome each guest with warmth, professionalism, and respect in person and by phone

• Manage reservations in TOCK and coordinate large-party needs with restaurant leadership

• Organize the waitlist, provide accurate wait-time updates, and keep guests informed throughout their arrival experience

• Assign and seat guests according to the server section chart while supporting a balanced flow of service

• Build knowledge of food, wine, cocktails, and daily specials to answer guest questions and accommodate dietary needs appropriately

• Take and process to-go orders accurately and ensure timely, friendly handoff to guests

• Communicate proactively with servers, culinary staff, and managers to address guest needs and resolve concerns

• Follow food-service safety, emergency, and workplace safety procedures; promptly report hazards, incidents, and equipment concerns

• Maintain a clean, organized, accessible, and guest-ready host area and assist with opening, closing, and other restaurant duties as needed

What You'll Bring:

• 1+ years full-service dining host experience, preferably fine/fine-casual dining - preferred

• 1+ years lead or supervisory experience in restaurant setting - preferred

• Proficient at written and verbal communication in English - required

• Experience with restaurant reservation/seating software, TOCK preferred - preferred

• Familiarity with InfoGenesis- preferred

What We Offer:

• Opportunity for bonuses based on performance and time worked

• On-site parking steps away from the lifts

• Employee ski pass purchasing program

• Hotel + Dining discounts

• Paid Time Off

• 401(k) + match

This job description is not meant to be an all-inclusive representation of the tasks and duties. Other duties and tasks may be assigned as business dictates.