Sr. Automated Systems Engineer

Job Summary

The role is responsible for assisting the director and managers of Business Applications in improving the efficiency of business applications by designing and implementing programming-based solutions to the business applications portfolio.

Essential Functions

• Leads the development of processes, specifications, configurations, validation, qualification, implementation plans and protocols for the implementation and maintenance of system upgrades and modifications, as well as maintain related documentation.
• Responsible for technical reviews of solutions proposed by peers and vendors, ensuring alignment with enterprise IT standards.
• Mentors and coaches Automated Systems Engineers
• Responsible for understanding data models, application design, and software integration.
• Writes complex SQL queries to aid in analysis, development, and support activities.
• Independently develop software solutions using SQL, LUA, Python, APIs, or middleware to optimize interoperability between business applications.

• Provides Tier 2/3 support and troubleshooting for business applications.

• Works cross-functionally with multiple departments to troubleshoot and resolve business application and system issues to ensure maximum availability for operations.
• Adheres to all applicable Quality, Regulatory, or other standards requirements and follows appropriate SOPs, protocols, and documentation requirements.
• Participate in on-call rotation and assist with after-hours issues, troubleshooting, or implementations, as required.
• Responsible for internal training programs on automation best practices, regulatory compliance, and system design.
• Performs other duties as assigned.

Minimum Requirements

• Bachelor’s degree in computer science, life science, business management, or related field.
• Minimum of seven (7) years’ experience in design, programming and/or scripting languages, database design, and communication techniques
• Expertise and proven experience in the development of various software solutions.

Required Certifications, Licenses, and Registrations

• Certification in SQL querying or equivalent.
• Certification(s) in coding / scripting language or equivalent.
• Certification in Mobile application design and development experience is preferred.

Knowledge, Skills, and Abilities

• Demonstrated understanding of IT system lifecycles and change management.
• Fluency with software validation as it relates to Blood Establishment Computer Systems (BECS) and 21 CFR Part 11 preferred.
• Ability to work autonomously with very limited supervision.
• Proven success in a collaborative, team-oriented environment with demonstrated interpersonal, communication and presentation skills with all levels of management.

Physical Requirements

• Ability to sit for extended periods of time
• Ability to communicate effectively, both verbally and in writing
• Ability to travel up to 30% via airplane or vehicle (if applicable)

Please note: This position is an in-office role and requires on-site attendance five days per week. Remote or hybrid work is not available for this position.