Sr. Business Systems Analyst
Senior Business Systems Analyst at Propel, a TSX-listed fintech that uses an AI-driven platform to expand access to credit. The role elicits and documents business and systems requirements, builds process flows and data models, and supports Agile delivery for payments-related solutions using RESTful APIs, SQL, BPMN/UML, and AI/LLM tools.
- Compensation
- CA$100K–CA$130K / yr
- Location
- Toronto, Ontario, Canada
- Work setup
- Hybrid
- Seniority
- Senior
- Employment
- Full time
- Experience
- 3+ years
- Category
- Business analysis
- Posted
Skills
Must have
- Minimum 8+ years of professional experience as Business Systems Analyst for software development in a related industry (financial services, payments, lending, or fintech)
- Minimum 3+ years of proven work experience in institutional payments processing solutions, products or projects (references may be requested)
- Strong ability to analyze and document RESTful API integrations, including interface contracts, payloads, authentication, validation, error handling, status codes and versioning
- Experience with relational databases, data models and SQL queries, including source-to-target mapping, data profiling, reconciliation and lineage analysis
- Proven experience across the SDLC and Agile delivery methodologies (Scrum and Kanban), including backlog refinement, estimation, sprint/release planning and production implementation
- Demonstrated ability to produce clear, complete and testable requirements using BPMN or UML techniques, including user stories, acceptance criteria and process flows
- Demonstrated ability to utilize AI tools, agentic AI and various LLMs, with examples of AI solutions applied in former workplaces or personally
- Excellent analytical, problem-solving and documentation skills with strong attention to detail
- Experienced in mapping business process flows and creating wireframes, mock-ups and diagrams
- Ability to integrate or adopt AI tools in day-to-day tasks
Nice to have
- Past work experience with finance accounting solutions
- Experience using generative AI tools (e.g., ChatGPT, Claude, Copilot)
Full description
About Us:
Propel (TSX: PRL) is the fintech company building a new world of financial opportunity by facilitating access to credit for consumers underserved by traditional financial institutions. Through its AI-driven platform, Propel evaluates customers in a more comprehensive way than traditional credit scores can. Our revolutionary fintech platform has already helped consumers access over one million loans and lines of credit and over one billion dollars in credit.
To build a new world of opportunity we bring together the brightest talent to help us build opportunities. We are entrepreneurs and believe in measuring success through results and growing within; talent and hard work never goes unnoticed. At Propel, we are here to change the way employees, customers and shareholders succeed together.
We are a team of passionate entrepreneurs, who foster curiosity and growth in our employees. Our culture is why we’ve been so successful and why our employees choose Propel to build their careers. It’s also why we’re one of North America’s fastest growing companies and a Best Place to Work.
Join us as we change the way employees, customers and shareholders succeed together.
About You:
As a fast-growing fintech, we stay true to our startup roots. You picture yourself within a vibrant and entrepreneurial organization where your ideas will be heard, and you have an opportunity to showcase your talent. You are motivated by goals, a self-starter and like to wear multiple hats.
Responsibilities
- Plan and facilitate business and systems requirements elicitation sessions with business stakeholders, product owners, architects and engineering teams to define business objectives, scope, functional and non-functional requirements, assumptions, constraints and measurable outcomes
- Research and analyze business needs, current-state processes, system capabilities and solution options; assess feasibility, risks, dependencies and trade-offs; and recommend effective technology solutions in collaboration with business subject matter experts and technology partners
- Create process flows, journey maps, context diagrams, data models, wireframes and mock-ups to validate requirements, communicate solution behaviour and align business and technology stakeholders
- Partner with developers and quality assurance teams throughout solution development by clarifying requirements, refining acceptance criteria, reviewing test coverage, supporting defect triage and coordinating business readiness and user acceptance testing, as needed
- Continuously enhance knowledge and expertise in own area and keep current with leading-edge trends and develop expertise in applications, infrastructure, analytical tools and techniques that can contribute to effective solution development and delivery