Sr. Director, Back-End Engineering
The Sr. Director of TestOps will lead the strategy and development of a company-wide, automated testing platform to improve continuous delivery and release quality. This role involves managing engineering teams to build scalable test infrastructure, AI-assisted testing tools, and resilience validation systems for a large-scale distributed ecosystem.
- Compensation
- Not disclosed
- Location
- Seoul, South Korea
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 5+ years
- Category
- Backend
- Posted
Skills
Must have
- 12+ years of experience in software engineering, test infrastructure, developer productivity, quality engineering, or platform engineering
- 5+ years leading engineering teams and managers in a large-scale technology environment
- Leadership experience in a best-in-class test infrastructure, developer productivity, continuous delivery, or reliability engineering organization
- Experience with Kubernetes, cloud-native testing, service mesh, fault injection, or chaos engineering
- Experience building AI-assisted test generation or failure-analysis systems
- Experience with load testing, DR validation, release certification, or production-readiness programs
- Demonstrated experience leading the architecture, build-out, launch, and scaled adoption of a TestOps or continuous-quality platform
- Deep understanding of CI/CD, test environments, test data, integration testing, reliability testing, and quality metrics
Full description
Job Description – Sr. Director, TestOps
Coupang operates a large distributed technology ecosystem where changes must be validated quickly, safely, and repeatedly across infrastructure and application boundaries. We are seeking a Director, TestOps to build and lead testing as a platform capability. This leader will own test automation, test environments and data, integration testing, resilience validation, quality signals, and AI-assisted testing. The mission is to move testing from a manual phase owned independently by teams into an automated, federated, and measurable platform that enables safe continuous delivery. We are looking for a visionary quality-platform leader who has previously built and scaled comparable TestOps, test infrastructure, or continuous-quality systems in a leading global technology company.
Key Responsibilities
- Set a bold vision for testing as a company-wide platform capability and translate that vision into an executable roadmap adopted across infrastructure and domain organizations.
- Define and execute the TestOps strategy across Tech Infrastructure and partner engineering organizations.
- Build a federated testing platform that supports infrastructure, platform, API, UI, integration, resilience, and release validation.
- Create repeatable test capabilities for Unified Staging and production-like environments.
- Partner with Developer Platform, SRE, Observability, Security, and domain teams to embed quality gates into delivery workflows.
- Own testing metrics including coverage, pass rate, escaped defects, flaky tests, execution time, environment readiness, and release confidence.
- Drive adoption through product management, customer enablement, documentation, office hours, and clear service-level objectives.
Test Platform & Automation
- Build self-service test planning, execution, orchestration, reporting, and evidence-management capabilities.
- Automate UI, API, service integration, infrastructure integration, and end-to-end test execution.
- Provide reusable test harnesses, reference applications, simulators, mocks, and service-virtualization capabilities.
- Integrate TestOps with CI/CD, Global CD, Application Registry, observability, and release governance.
- Create quality gates that are risk-aware, fast, deterministic, and appropriate to service tiers.
- Reduce flaky tests, duplicated frameworks, manual validation, and fragmented tooling.
Unified Staging, Test Data & Resilience Validation
- Use Unified Staging as the default environment for validating Tech Infrastructure components and domain applications.