Sr. Dispatcher

Position Summary

This position is responsible for executing a daily plan for movement of all freight within an assigned area.

Essential Functions

• Assess customer needs and timing of deliveries

• Manage daily delivery schedule for drivers

• Lead and mentor dispatching staff

• Plan deliveries to inventory-managed retail gas outlets

• Receive orders from suppliers, gas station dealers, and renewable fuels distributors

• Provide frontline customer service for existing accounts

• Answer all incoming phone calls promptly and courteously

• Monitor e-mail for incoming orders, inventory updates, and communication between team members

• Monitor web portals for station inventories

• Solicit freight from customers

• Create loads in dispatch system

• Divide dispatch responsibilities with other team members

• Enter incidents into KITS (incident reporting system)