Sr. E-commerce Ops Manager
- Compensation
- $125K–$165K
- Location
- Wilsonville, OR
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Full time
- Experience
- 2+ years
- Category
- Operations
- Posted
Skills
Must have
- 6 + years of experience in E-commerce Operations, ideally within DTC or high-growth consumer brands.
- 2+ years of leadership experience (conducting reviews, coaching, discipline), preferably with global teams.
- Proven recent expertise managing Shopify and Shopify Plus stores.
- Project management experience.
- Demonstrated ability to lead teams, manage projects, and oversee day-to-day digital operations.
- Familiarity with key eCommerce tools and systems, including Klaviyo (email and customer communication), Loop or Recharge (subscriptions), After-Sell (upsells), and Looker / Triple Whale (reporting).
- Proven experience leveraging paid enterprise AI platforms (e.g., ChatGPT Plus, Claude Team, Gemini Advanced) to optimize workflows, improve documentation, and accelerate decision-making in an eCommerc
- Strong organizational and project management skills.
- Detail-oriented with the ability to balance multiple priorities under tight timelines.
- Excellent communicator, comfortable collaborating across departments and managing remote teams.
- Data-driven mindset with comfort in interpreting metrics and identifying operational bottlenecks.
- Detail-oriented, problem solver, and calm under pressure.
- Limited travel may be required.
- Willingness to work US time zones, regardless of geographic location.
- Access to a computer, a reliable internet connection, and a distraction-free work environment.
Full description
Hiring: Sr. E-commerce Operations Manager
Company: Rain Media / Organics Ocean
Reports to: Senior Director of Internal Growth
Status: Full-time / W2
Location: Remote (U.S.) with Travel
Position Overview
At Organics Ocean, we’re seeking an Sr. E-commerce Operations Manager to own and optimize our entire DTC ecosystem. This role exists to lead the systems, structure, and team that keep our Shopify-driven operations running seamlessly, without leadership dependency.
You’ll design and refine scalable processes, coordinate cross-functional execution, and ensure every launch, integration, and workflow function with precision. From aligning developers and designers to partnering with marketing, supply chain, and customer care, you’ll create the connective tissue that keeps growth on track.
If you love bringing order to complexity, thrive in high-accountability environments, and take pride in owning results end to end, we’d love to meet you.
Who is Organics Ocean
Organics Ocean is a premium DTC supplement brand empowering health through science-backed, clean, and effective products. We are building a trusted wellness authority rooted in transparency, education, and long-term customer loyalty.
Our Culture
We operate in a high-growth, fast-paced environment where we constantly test, optimize, and innovate. Our team consists of high-performing operators who move with urgency and take pride in their craft. We maintain a collaborative, low-ego culture where feedback is direct, expectations are clear, and strong ideas win regardless of title. We believe our next stage of expansion requires A-players who thrive in ambiguity and hold a high bar for excellence.
To learn the founder’s story and more about Organics Ocean, visit our website and review our Cultural Pillars.
Why Join Our Team?
- Rapid Expansion: Join an innovative eCommerce leader experiencing 350% year-over-year growth.
- True Ownership: We trust our team to lead and execute without micromanagement. We value individuals who take initiative and drive meaningful results.
- Elite Performance: Work alongside driven professionals in an environment built for continuous improvement and professional evolution.
What You’ll Own
E-commerce Operations & Platform Management
- Own all Shopify structures (collections, tags, product logic, pages, catalog management, and app integrations).
- Ensure the ecosystem runs autonomously.
E-commerce Governance