Sr Enablement Manager, Learning & Development (Remote)

We believe in the power and joy of learning

At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Overview

Reporting to the Sr Director, Sales Enablement, the Sales Enablement Manager owns the development, implementation, and ongoing refinement of enablement programs that improve sales efficiency, operational excellence, and strategic alignment. This role works closely with Sales, Marketing, Product, Revenue Operations, and GTM teams to deliver scalable, data-driven enablement initiatives that support revenue growth and customer success. This role operates as a senior individual contributor, owning critical enablement programs and cross-functional initiatives producing tangible outcomes.

Key Responsibilities

• Partner with cross-functional leaders to assess enablement needs and deliver programs aligned to business priorities and sales outcomes.
• Build, manage, and continuously improve onboarding, continuous learning, and sales readiness programs.
• Develop and deploy enablement content, tools, and resources across multiple modalities, including live, virtual, and on-demand experiences.
• Collaborate with Product Marketing and Sales Leadership to develop, introduce, and implement sales plays, use-case support, and value-driven messaging that aid pipeline growth and advancing deals.
• Build and support frontline and second-line sales manager enablement, including mentoring frameworks, reinforcement guides, and manager-led execution of sales initiatives.
• Take ownership of enablement technologies and platforms to provide scalable, role-specific experiences.
• Build and complete enablement programs at scale across geographies, segments, and roles, with measurable impact on sales efficiency, pipeline velocity, win rates, and revenue attainment.
• Partner with Revenue Operations and GTM leaders to ensure enablement programs are embedded into core sales workflows and systems of record.
• Leverage data, analytics, and insights from enablement platforms and CRM to measure program efficiency and continuously optimize return on investment.
• Establish feedback loops with the sales field and sales leadership to improve enablement programs based on operational insights, adoption, and win/loss findings.

Qualifications

• Bachelor’s degree or equivalent experience in Business, Marketing, Instructional Development, or a related field.
• Demonstrated ability in B2B or SaaS sales support, sales operations, learning & development, or a related function.
• Hands-on experience with core sales and GTM platforms.