Sr. Engineer, Machine Learning/Artificial Intelligence

Job Description

STARZ is seeking a technically deep and analytically driven Senior Engineer, AI/ML to find the signals that matter from our data. This role is for someone who thrives on navigating large, complex datasets, applying AI, machine learning, and advanced analytics to surface the patterns, anomalies, and insights that engineering teams need to act on. You will work across STARZ’s Snowflake data warehouse, applying platform intelligence and streaming analytics expertise across video platform playback telemetry, customer care interactions, device & authentication events, and many other domains, as the analytical engineer who converts data into competitive advantage.Essential Duties and Responsibilities:

• Proactively explore a wide and growing range of technology data domains including video operational playback and workflows, customer care interactions, device lifecycle, and authentication events surfacing hidden signals that go well beyond standard dashboards
• Continuously audit the STARZ technology ecosystem for new data sources from network infrastructure and CDN telemetry to workforce and operational systems, evaluating their potential to enrich technology insights and driving their onboarding
• Own a repeatable signals framework, defining which KPIs and metrics to monitor, at what thresholds, and why they matter
• Apply machine learning and statistical techniques to detect emerging issues, degradation patterns, and risk trends before they appear in operational metrics
• Define platform health indicators and alert thresholds ensuring signals are routed to the right teams at the right time with clear escalation paths
• Apply ML models including anomaly detection, classification, clustering, and time-series forecasting as analytical tools to uncover insights
• Leverage generative AI and LLMs to accelerate insight generation, automate summarization of logs and telemetry, and augment root-cause analysis across technology domains
• Explore and apply emerging AI capabilities to enhance the speed, depth, and accessibility of insights
• Apply AI responsibly by implementing guardrails, grounding, and output validation to ensure insights generated are trustworthy and actionable
• Serve as a strategic analytical partner to Engineering, Customer Care, Product/UX, and Executives embedding technology signals into planning, incident response, and prioritization
• Establish a signals review cadence with technology leadership and mentor junior analysts to build a broader culture of signal-driven thinking

Qualifications:

• Bachelor’s degree in Computer Science, Statistics, Engineering, Mathematics, or a related quantitative field
• 5–8+ years of hands-on experience in data science, analytics engineering, or a closely related technical discipline