Sr. Inside Sales Strategic Account Manager
- Compensation
- Not disclosed
- Location
- Austin, TX, us
- Work setup
- Hybrid
- Seniority
- Senior
- Employment
- Not specified
- Experience
- Not specified
- Category
- Sales
- Posted
Skills
Must have
- Bachelor’s degree preferred; relevant equivalent industry experience may be considered.
- Two or more years of relevant sales experience.
- Demonstrated ability to work independently, organize and prioritize work effectively, and communicate with impact.
- Proven record of achieving sales objectives and earning performance-based compensation.
- Ability to work in the office Tuesday through Thursday.
- Ability to work one of the following Central Time shifts: 7:30 a.m.–4:30 p.m. 8:00 a.m.–4:30 p.m. 8:00 a.m.–5:00 p.m. 8:30 a.m.–5:00 p.m.
- Ability to travel by air and/or car up to 15–20% of the time.
Nice to have
- Experience in the aesthetics, healthcare, medical device, pharmaceutical, or related industry.
- Experience engaging with and influencing healthcare professionals, practice staff, patients, or other targeted customers.
- Two or more years of inside sales experience.
- Experience delivering customer education, training, or product presentations.
Full description
The Senior Inside Strategic Account Manager (ISAM) is a revenue-generating sales role responsible for achieving quarterly sales goals and accelerating growth of the SkinMedica® portfolio, including TNS®, HA5®, Even & Correct®, Retinol Complex, and Essential Defense/Total Defense + Repair, among other products.
This role manages and develops relationships with targeted aesthetic customers within an assigned geographic area, primarily through telephone-based and virtual engagement. The Senior ISAM drives product education, adoption, portfolio utilization, and account growth by applying consultative selling, business-development strategies, and a strong understanding of customer needs and market dynamics.
The Senior ISAM partners closely with field sales, sales leadership, marketing, and other cross-functional teams to execute business plans, deliver customer value, and support a compliant, customer-focused sales experience.
Key ResponsibilitiesSales Performance and Business Growth
- Consistently achieve assigned quarterly sales goals across the SkinMedica portfolio.
- Develop and execute strategic call plans and account development plans to grow revenue, strengthen customer relationships, and identify new business opportunities.
- Analyze account data, customer objectives, market dynamics, and portfolio opportunities to prioritize activities and drive growth.
- Expand customer reach, increase portfolio utilization within existing accounts, and support successful launches of new products, programs, and indications.
- Apply consultative selling skills to understand customer challenges, recommend appropriate solutions, and deliver a differentiated customer experience.
- Manage assigned sample allocation and support account needs, including order placement, marketing materials, program education, and business-development activities.
- Lead the execution of sales campaigns, promotions, product launches, customer training, and other sales initiatives.
Customer Education and Account Support
- Educate customers on product features, indications, contraindications, safety information, and appropriate product use in accordance with approved materials and applicable policies.
- Provide product, program, and procedure-related education, as appropriate, and communicate competitive product differentiation.
- Identify customer needs and proactively recommend product, program, training, and marketing opportunities that support business objectives.
- Support customers with marketing and practice-development strategies, including website and social-media presence, office branding, patient segmentation, and external marketing approaches.
- Maintain current knowledge of the aesthetics industry, customer trends, and competitive products.