Sr IT Business Analyst

Sr IT Business Analyst The Senior IT Business Analyst acts as the bridge between business stakeholders and platform delivery teams. The role is responsible for understanding business needs, analysing processes and data, defining business requirements, and translating demand into prioritized platform capabilities that deliver measurable business value. Working within a platform team, the Business Analyst supports continuous improvement, adoption, value realization, and informed decision-making throughout the solution lifecycle. Main responsibilities * *Strategy \& Planning:* Analyse business strategies, stakeholder needs, business processes, and performance data to identify opportunities for improvement and innovation. Translate business demand into well-defined requirements, business cases, and platform initiatives, and support platform roadmap development, investment prioritization, and value-based decision-making. Contribute to the identification of cross-platform opportunities and the alignment of business analysis practices across Technology. * *Delivery \& Execution:* Translate business demand into clear requirements, user stories, process models, acceptance criteria, and solution specifications. Support backlog refinement and prioritization activities, ensuring requirements are ready for delivery and aligned with business objectives. * *Operational Excellence:*Monitor business processes, platform adoption, customer journeys, operational performance, and user feedback to identify opportunities for optimization and improved business outcomes. Support incident and problem analysis by assessing business impact, identifying process improvements, and helping ensure services remain effective, efficient, and aligned with business needs. * *Governance \& Risk:* Ensure requirements, process changes, and solution designs comply with business policies, regulatory obligations, audit requirements, and platform governance standards....