Sr. IT Systems Administrator, IT Applications
Senior IT Systems Administrator responsible for managing and integrating Atlassian tools (Jira, Confluence) with enterprise systems, APIs, and SaaS platforms while ensuring security and reliability in a Linux environment.
- Compensation
- $95K–$150K / yr
- Location
- Redmond, WA
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 3+ years
- Category
- Devops
- Posted
Skills
Must have
- Bachelor's Degree in Computer Science, Information Technology, or related technical discipline and 3+ years of hands-on experience designing, implementing, and managing applications in large enterpris
- Experience designing and implementing API integrations (REST, GraphQL, webhooks)
- Experience with scripting (such as Groovy, Python, or Java)
Nice to have
- Strong experience with scripting (Groovy, Python, or Java) and SQL (especially with ScriptRunner)
- Strong experience upgrading Atlassian applications such as Jira/Confluence in a large, clustered Linux production environment
- Hands-on experience integrating Atlassian tools with other internal systems, CRM, ERP, or billing platforms
- Experience with migrating data between other application platforms
- Experience working in a fast-paced, team environment with strong analytical, problem-solving, and customer-facing skills
- Strong interpersonal skills to communicate with various business groups (software development teams and other business units)
- Experience leading cross-functional projects and mentoring or training other team members
Full description
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
SR. IT SYSTEMS ADMINISTRATOR, IT APPLICATIONS
As a Senior IT Systems Administrator, you will serve as a key technical leader and Subject Matter Expert for our collaborative platforms—especially the full Atlassian suite (Jira Software, Jira Service Management, Confluence, and more)—while architecting and maintaining critical integrations that connect SaaS tools, CRM, ERP, billing systems, and internal applications.
You will design, build, and support RESTful APIs, GraphQL endpoints, and webhooks with a strong focus on security, reliability, data transformation, and real-time synchronization. You’ll identify automation opportunities, implement monitoring and alerting, create clear documentation, and partner directly with stakeholders to deliver solutions that improve efficiency across the organization. You’ll also lead upgrades of Atlassian applications in large, clustered Linux environments, manage complex workflows and schemes, and help mentor others while working in a fast-paced, high-impact setting.
This is a hands-on senior role for someone who combines deep technical expertise in integrations and Atlassian administration with strong customer-facing and problem-solving skills. If you want to shape the systems that enable ambitious teams to move faster and more reliably, we want you to apply!
RESPONSIBILITIES
- Collaborate directly with customers and stakeholders to gather requirements, troubleshoot issues, and ensure successful delivery of the project(s)
- Create and maintain detailed technical and user-facing documentation for the internal team and end users
- Understand how to integrate other applications integrate with each other.
- Design, build, and maintain integrations using RESTful APIs, GraphQL, and webhooks to connect SaaS platforms and internal systems
- Integrate business applications (CRM, ERP, billing, etc.) with a focus on data mapping, transformation, and real-time synchronization
- Identify integration opportunities that improve efficiency, automate processes, and reduce manual work through deep understanding of operational workflows
- Apply API & security best practices including authentication (OAuth, API keys), error handling, monitoring, and ensuring secure, scalable, and reliable integrations
- Integrate alerting and monitoring to ensure the application and the services are performant and reliable
- Support the Atlassian application stack which includes: Jira Software, Jira Service Management, and Confluence including creation and management of custom complex projects, workflows, schemes, custom fields, and security schemes