Sr. Logistics Account Sales Specialist
- Compensation
- Not disclosed
- Location
- Poway, California, United States
- Work setup
- Onsite
- Seniority
- Senior
- Employment
- Full time
- Experience
- Not specified
- Category
- Sales
- Posted
Must have
- Associate’s Degree, or equivalent combination of education and experience.
- Five (5) or more years' experience in a client-facing role, including two (2) or more years in sales or account management. Two (2) or more years’ experience in the logistics, transportation, supply c
- Experience in sales data collection and analysis.
- Familiarity developing pricing or quoting customer solutions, including cost analysis and markup application.
- Demonstrated experience managing a book of business or account portfolio.
- Proficient in MS Office, including MS Excel and MS Word.
Nice to have
- Seven or more years of experience in commercial moving, office relocation, or logistics services.
- Demonstrated logistics experience in the commercial moving or office relocation industry.
- Demonstrated experience of crafting optimal revenue and gross margin outcomes.
- Experience with multi-state or interstate moving operations, including agent or partner network coordination.
- Experience developing pricing or quoting customer solutions, including cost analysis and markup application.
Full description
Reporting to the Senior Manager, Corovan Anywhere, the Sr. Logistics Account Sales Specialist cultivates and strengthens strategic relationships with clients, Corovan sales personnel, service partners, and vendors. This role serves as a trusted contact to customers, combining logistics expertise, commercial insight, and relationship management skills to deliver solutions that create value for both the client and the organization.
Serving as the primary point of contact for commercial moving, storage, and logistics requirements outside of California, this role partners with sales personnel to support their clients' out-of-state needs, managing opportunities from initial inquiry through successful completion.
As a trusted advisor, the Sr. Logistics Account Sales Specialist owns the customer experience and works to achieve an optimal financial outcome of each engagement including providing pricing for projects with revenue and margin in mind, coordinating service partners and vendors, overseeing execution, and intervening to proactively prevent or avoid service failures. Across an assigned book of accounts, this role applies logistics expertise and consultative selling to onboard new customers, strengthen existing relationships, and expand revenue and profitability within them.
Success requires exceptional responsiveness, business acumen, communication skills, and attention to detail to ensure both client experience and profitability are maximized. By delivering a superior customer experience and measurable business value, this role builds customer loyalty, generates repeat business, and contributes to the growth of Corovan Anywhere. This position is an individual contributor role.
ESSENTIAL DUTIES AND RESPONSIBILITIES:Client Relationship Management & Customer Success:
- Serve as a knowledgeable point of contact and trusted advisor for assigned customers, Corovan sales personnel, service partners, and vendors.
- Build and maintain relationships with decision-makers, influencers, and key stakeholders across customer, vendor, and OMA partner organizations.
- Conduct proactive outreach to strengthen relationships, confirm satisfaction, and surface future opportunities. Anticipate customer needs and devise solutions that enhance service and deliver additional value.
- Manage customer expectations, balancing service requirements against operational capabilities and business objectives. Provide expertise to proactively resolve operational situations.
- Resolve customer concerns and service failures promptly, escalating matters that require management attention.
- Champion the voice of the customer by fostering collaboration among customers, vendors, service partners, and internal stakeholders.