Sr Manager, Applied Field Engineering - AI/ML
The Senior Manager of Applied Field Engineering leads a team of specialists to drive adoption of Snowflake's AI/ML product portfolio, including Cortex AI and agentic workflows. This role bridges the gap between customer field experiences and product development to influence roadmaps while managing team performance and technical strategy.
- Compensation
- $207K–$271.7K / yr
- Location
- Menlo Park, California
- Work setup
- Not specified
- Seniority
- Senior
- Employment
- Not specified
- Experience
- 2+ years
- Category
- Ml / AI
- Posted
Skills
Must have
- 8+ years of experience in technical field roles
- 2+ years of people management experience
- Deep product intuition and experience influencing roadmaps
- Hands-on AI/ML product expertise in LLMs, GenAI, ML model development, MLOps, or cloud-native AI/ML platforms
- Executive presence for engaging VP and Director-level stakeholders
- University degree in computer science, engineering, mathematics, or related field
Full description
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.
At Snowflake, we empower both enterprises and individuals to reach their full potential. Our culture prioritizes impact, innovation, and collaboration, making Snowflake the ideal place to build ambitious projects, execute quickly, and advance technology — and your career — to the next level.
The Role
We are seeking a Senior Manager, Applied Field Engineering — AI/ML Product Specialists to lead a high-performing team of AI/ML specialists at the intersection of product, field, and customer success.
In this hands-on leadership role, you will manage a team of Applied Field Engineers who are deep practitioners in Snowflake's AI/ML product portfolio — including Cortex AI, ML modeling, and agentic workflows. You will drive product adoption and customer outcomes, ensuring customers move beyond initial activation to unlock the full depth of Snowflake's AI/ML capabilities. Critically, you will serve as a strategic bridge between the field and Snowflake's product organization — translating customer experience into structured product insight that directly shapes roadmap priorities. You will work closely with Product Management, Engineering, and Sales leadership to ensure Snowflake builds the right things and customers realize their full potential.
Responsibilities & Focus Areas
Product Adoption & Customer Outcomes:
- Drive team performance toward meaningful product adoption — ensuring customers successfully build and scale AI/ML workloads on Snowflake and realize measurable business outcomes
- Coach AFEs to lead with product depth, helping customers understand how Snowflake's AI/ML capabilities map to their use cases and data strategy
- Review customer architectures with a product lens, guiding teams toward patterns that maximize long-term platform value and minimize technical debt
- Actively engage in strategic customer conversations as a player/coach, modeling how to position Snowflake's AI/ML products against customer requirements and competitive alternatives
Product Partnership & Roadmap Influence: