Sr. Manager, Digital Learning & Capability Development, Commercialization Learning Japan

Working with Us

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: .

Description

As the senior manager for Digital Learning and Capability Development, reporting to the Head of Commercialization Learning Japan, you will drive capability transformation across Japan through innovative learning solutions, digital technologies, and AI.

You will partner with local and global stakeholders to build capabilities that improve business performance, productivity, and value creation while supporting a culture of continuous learning and innovation.

Key Responsibilities Digital Learning & Capability Strategy

• Develop and execute digital learning and capability development strategies aligned with business priorities, primarily supporting Sales teams while extending support to Marketing, Medical, and Market Access functions.
• Adapt global frameworks into impactful local solutions and evidence-based learning approaches.
• Drive data-driven and technology-enabled learning transformation leveraging platforms such as MyLearning and other digital learning solutions.

AI & Digital Innovation

• Leverage AI and digital solutions (e.g., AI role-play tools) to improve learning effectiveness, efficiency, and business impact.
• Promote innovative approaches that enhance productivity, decision-making, and personalized capability development.
• Identify opportunities to create value through AI, technology, automation, and advanced analytics.

Capability Development & 3M Support

• Design and deliver capability development programs across commercialization functions, with primary focus on Sales capability development.
• Support onboarding, upskilling, and continuous development for Marketing, Medical, and Market Access (3M) in collaboration with the Japan Commercialization Excellence team.
• Utilize tools such as Competency360 feedback surveys, AI-enabled solutions, and digital learning platforms to drive capability growth and business performance

Strategic Partnership & Project Leadership

• Collaborate with business leaders and global stakeholders to align capability initiatives with business priorities.
• Lead cross-functional projects and manage multiple priorities in a matrix organization.
• Build strong stakeholder engagement and drive successful execution across local and global teams.

Learning Technology & Impact Measurement

• Optimize learning platforms, digital tools, and learner experiences, including MyLearning and other learning technologies.
• Define and monitor KPIs using evidence-based learning principles and the Kirkpatrick Model to evaluate effectiveness and business impact.
• Continuously improve programs using learner data, insights, and industry best practices, with a focus on achieving measurable business outcomes (including Kirkpatrick Level 4).

Skills and Experience

• Bachelor’s degree preferred

• 5+ years of pharmaceutical, healthcare, or related industry experience

• Business-level English proficiency (required), with the ability to effectively collaborate and communicate with global stakeholders

• Proven experience collaborating with global stakeholders in a matrix organization

• Strong project management and stakeholder management skills

• Strategic thinking and problem-solving capabilities

• Strong Marketing experience with demonstrated understanding of brand strategy, customer engagement, and commercial capability development strongly preferred

• Experience supporting Marketing, Medical, Market Access, or other commercial functions

• Experience in capability development, learning design, talent development, or commercial excellence

• Knowledge of AI, digital technologies, learning platforms, and data-driven learning approaches

• Experience leveraging AI, digital tools, or learning analytics to drive capability development

• Excellent communication, facilitation, and presentation skills

• Ability to manage multiple priorities in a fast-paced environment

(Disclaimer: The responsibilities listed above are only a summary and other responsibilities will be requirements as assigned)

Location Tokyo, Japan

Travel Minimal overnight travel as required

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at .

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1604151 : Sr. Manager, Digital Learning & Capability Development, Commercialization Learning Japan